SAP S/4HANA Cloud vs. SYSPRO

The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.

Incentivized

If your company is an ISO or AS9100 type company that needs to maintain traceability of your products throughout the manufacturing process this is a good fit. Additionally, it performs well with inventory tracking and warehouse management. If you as just a basic job shop that just needs basic functions such as inventory, scheduling, work orders, etc...I would recommend using a product more manageable and less expensive such as ShopTech E2 Systems.

Incentivized

• SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
• The solution allows the immediate analysis of company performance indicators due to enhanced functions.
• Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.

Incentivized

• Integrations with peripheral applications e.g. eCommerce websites.
• SYSPRO does this very well through the use of it's web services and e.NET business objects. This makes integrations very easy.
• Non-stocked configurable product production and management.
• Through the use of SYSPRO's product configurator, configurable products are easily set-up and managed by the use of selections, criteria and tying it to parts. This is particularly useful for companies that produce configurable products and want to give their customers the ability to customize.
• Document Management.
• Out of the box, SYSPRO provides document management through crystal reports (Syspro Reporting service Reports and Documents for invoices, order acknowledgements etc.).
• Accounting functions like Nightly Processing, Month end closing, General Ledger set-up etc. are easy to set-up and manage in SYSPRO.

Incentivized

• The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
• Implementation of AI bot on common tasks.
• There are no offline functionality that users can use remotely.
• As the scalability of the products grows, they become more expensive.

Incentivized

• Their Projects and Contracts module is not as good as other ERP systems I have used. Tracking by Project for Sales and Purchases is cumbersome as it uses Jobs as the connecting point for the Projects and not the Project ID itself.
• They do not have a way to have system to allow Non-Stock Part Codes to be kept in a table that you can use in Purchasing that go to a particular GL code which you can use over and over again. It only has stocking items, and all Items in a Warehouse go to that Warehouse GL code.
• Similar to above the GL coding is not on the product but on the Warehouse that product is located in. I prefer it to be by Product not Warehouse.

Incentivized

I am not part of the team that makes this decision but I would recommend renewing the contract. Most employees at Tennant are long term employees and would find it difficult to change to a different software. They are comfortable using SAP.

Incentivized

SAP S/4HANA Cloud has a super flexible and intuitive dashboard, allowing every user to navigate effectively. It also has powerful customer help, which acts as a guide for new subscribers. The features deployed are realistic and functional, without defects. Constant changes and updates are proactively shared.

Incentivized

I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.

Incentivized

The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.

More effective

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

Previously we had implemented Azure Cloud Services which had cost us excessively compared to SAP cloud. Also I found the user interface easier to work with compared to the azure cloud as well. Overall the features are really good compared to Azure and cost is also less compared to it

Incentivized

I believe Syspro has more meat to it than the other software I have used in the past. I have worked with software programs that were in-house written and prepackaged programs as well. Our company is unique in many ways but is also pretty standard for manufacturing. We are too large for a program like QuickBooks but too small for a much bigger ERP. Syspro is about the right size program for our company. The program has the ability to turn modules on that we need and customize whatever we choose we want at the time.

Incentivized

• Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
• More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
• For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
• For customized business process, we can implement extension packages which are like templates

Incentivized

• Our resent upgrade from Syspro 6 to Syspro 7 has had a few bumps in the road and the response time from the support time can be frustrating at times.
• The reporting systems are a powerful tool that we take advantage off often.
• The rest of the product is working as the people that use it.

Incentivized