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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    SAP S/4HANA Cloud

    Score8.6 out of 10
    N/ASAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
    Pricing
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPer user, per month
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365
    Dynamics is the middle ground between the Salesforce ecosystem and the SAP ecosystem: it's versatile enough to rival Salesforce, but its third-party integrations are significantly weaker. At the same time, it has enough capabilities to compete with SAP, even though the German …
    Incentivized
    SAP
    Chose SAP S/4HANA Cloud
    I selected SAP S/4HANA Cloud over Microsoft Dynamics 365 because of the ecosystem that SAP provides. Real-time data tracking is very efficient in SAP compared to Dynamics 365. Many industries support this software, which makes it easy for us to adapt and collaborate. …
    Incentivized
    Chose SAP S/4HANA Cloud
    SAP S/4HANA outperforms Microsoft Dynamics 365 in terms of easier to use with advanced features of built-in AI and smooth integration to manage business activities like purchasing, planning or distribution effectively. Further, built on SAP HANA's database provides advantages …
    Incentivized
    Chose SAP S/4HANA Cloud
    Microsoft Dynamics 365 is a kindergarten class next to SAP S/4HANA Cloud's Ph.D. in supply chain management. For a fully automated, end-to-end solution, that enables continuous agile business improvement, there is no product on the market as dynamic and effective as SAP S/4HANA …
    Incentivized
    Chose SAP S/4HANA Cloud
    We choose SAP S/$ HANA Cloud due to its advanced features and faster data processing.
    Incentivized
    Chose SAP S/4HANA Cloud
    Big data architecture and governance
    Incentivized
    Chose SAP S/4HANA Cloud
    It ended up being a race between Dynamics and SAP. The superior SAP EWM was the final decider. In some areas, Dynamics outperformed SAP, especially on API maturity and integrations.
    Incentivized
    Chose SAP S/4HANA Cloud
    It was a better fit for our business model
    Incentivized
    Chose SAP S/4HANA Cloud
    Microsoft is an all-in-one business management solution designed for small and medium-sized enterprises. It covers finance, operations, sales, and customer service, and it integrates with other Microsoft 365 applications. SAP S/4HANA Cloud is often seen as more suitable for …
    Incentivized
    Chose SAP S/4HANA Cloud
    It's better but also more expensive and complicated to implement
    Incentivized
    Chose SAP S/4HANA Cloud
    for common access and integration
    Incentivized
    Chose SAP S/4HANA Cloud
    SAP provides brilliant capabilities, specifically around alliances with other solutions and alliance partners.
    Incentivized
    Chose SAP S/4HANA Cloud
    We selected SAP Ariba Sourcing because it will simplify the process of sourcing our prime materials and for its native integration with S/4 HANA. We love the fact that we start the process in S/4 then it travels to Ariba, and then it travels back to S/4 as a purchase contract.
    Incentivized
    Chose SAP S/4HANA Cloud
    We got a great deal on pricing which was the deciding factor.
    Incentivized
    Chose SAP S/4HANA Cloud
    Much more robust and faster.
    Incentivized
    Chose SAP S/4HANA Cloud
    Impressed with SAP S/4HANA Cloud's capabilities over AWS Cloud9.
    Incentivized
    Chose SAP S/4HANA Cloud
    1. well versed with lots of adoption and flexibility areas, the latest easy dashboard UI, and a one-stop solution for all business processes. it offers complete easiness for employees to adapt these functionalities, easy to learn the concepts and easy to implement and can help …
    Incentivized
    Chose SAP S/4HANA Cloud
    When it comes to processes best practices and standardization, there is only one feasible option. That is SAP S/4HANA Cloud. There is no enterprise application suite in the market that shareholders and the finance market recognize as SAP S/4HANA Cloud when it comes to …
    Incentivized
    Chose SAP S/4HANA Cloud
    SAP S/4HANA Cloud has more functionalities, better integration and is more robust. It also has greater local and regional support that allows you to extend or improve your processes according to the business or according to its evolution. On the other hand, SAP S/4HANA Cloud …
    Incentivized
    Chose SAP S/4HANA Cloud
    Oracle is more technical than SAP S/4HANA Cloud: The messaging can be confusing for business users. Salesforce is the leading CRM provider. However, it is missing the backend services that SAP provides. Dynamics is well suited for SMEs.
    Incentivized
    Chose SAP S/4HANA Cloud
    SAP S/4HANA Cloud is widely used ERP in the Market. The Brand has already gained a lot of trust from the customers across the world. It is easier to convince the new clients or customers to upgrade or migrate their non-SAP legacy system to SAP S/4HANA Cloud due to its extensive …
    Incentivized
    Chose SAP S/4HANA Cloud
    More efficient tool to manage business processes and improve productivity in short run.
    Incentivized
    Chose SAP S/4HANA Cloud
    In comparison, all features of the software are the same. All are cost-effective and produce high productivity. The best in SAP S/4HANA Cloud is their implementation and adding more features by doing modifications as per company need. Easy to integrate with other software.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    22 Answers
    95%
    Would buy again
    504 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    19 Answers
    96%
    Delivers good value for the price
    396 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    22 Answers
    95%
    Happy with the feature set
    502 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    89%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    18 Answers
    86%
    Implementation went as expected
    358 Answers
    Features
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    11% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Customer data management / contact management8.069 Ratings00 Ratings
    Workflow management8.067 Ratings00 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings00 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings00 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    12% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Case management6.051 Ratings00 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    1% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.062 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    9% above category average
    SAP S/4HANA Cloud
    -
    Ratings
    Task management8.059 Ratings00 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    8% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings00 Ratings
    Customizable reports9.064 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    4% above category average
    SAP S/4HANA Cloud
    7.9
    424 Ratings
    4% above category average
    Custom fields8.165 Ratings00 Ratings
    Custom objects8.060 Ratings00 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings7.9406 Ratings
    Plug-ins00 Ratings7.9376 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    24% below category average
    SAP S/4HANA Cloud
    8.5
    487 Ratings
    4% above category average
    Single sign-on capability7.056 Ratings8.7457 Ratings
    Role-based user permissions6.057 Ratings8.2480 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    2% above category average
    SAP S/4HANA Cloud
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    12% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    5% below category average
    SAP S/4HANA Cloud
    -
    Ratings
    Mobile access7.048 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.3
    290 Ratings
    15% above category average
    Pay calculation00 Ratings8.1248 Ratings
    Benefit plan administration00 Ratings8.3248 Ratings
    Direct deposit files00 Ratings8.0242 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    7.9
    494 Ratings
    9% above category average
    Dashboards00 Ratings7.9462 Ratings
    Standard reports00 Ratings8.1487 Ratings
    Custom reports00 Ratings7.8453 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.4
    485 Ratings
    8% above category average
    Accounts payable00 Ratings8.4478 Ratings
    Accounts receivable00 Ratings8.3460 Ratings
    Global Financial Support00 Ratings8.249 Ratings
    Primary and Secondary Ledgers00 Ratings8.148 Ratings
    Journals and Reconciliations00 Ratings8.248 Ratings
    Configurable Accounting00 Ratings8.245 Ratings
    Standardized Processes00 Ratings8.651 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.6
    426 Ratings
    8% above category average
    Inventory tracking00 Ratings8.6417 Ratings
    Automatic reordering00 Ratings8.4361 Ratings
    Location management00 Ratings8.2344 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.4
    437 Ratings
    7% above category average
    Pricing00 Ratings8.2416 Ratings
    Order entry00 Ratings8.5425 Ratings
    Credit card processing00 Ratings9.024 Ratings
    Cost of goods sold00 Ratings8.5400 Ratings
    Order Orchestration00 Ratings8.140 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.7
    52 Ratings
    15% above category average
    Billing Management00 Ratings9.01 Ratings
    Cash and Asset Management00 Ratings8.046 Ratings
    Travel & Expense Management00 Ratings10.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.042 Ratings
    Period Close00 Ratings8.350 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    9.3
    1 Ratings
    31% above category average
    Project Planning and Scheduling00 Ratings10.01 Ratings
    Task Insight for Project Managers00 Ratings8.01 Ratings
    Project Mobile Functionality00 Ratings10.01 Ratings
    Definable Resource Pools00 Ratings9.01 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.3
    27 Ratings
    12% above category average
    Award Lifecycle Management00 Ratings8.327 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.3
    49 Ratings
    18% above category average
    Bids Analyzed and Compared00 Ratings8.238 Ratings
    Contract Authoring00 Ratings8.338 Ratings
    Contract Repository00 Ratings8.135 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.443 Ratings
    Supplier Management00 Ratings8.343 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    9.8
    1 Ratings
    40% above category average
    Risk Repository00 Ratings10.01 Ratings
    Control Management00 Ratings10.01 Ratings
    Control Efficiency Assessments00 Ratings10.01 Ratings
    Issue Detection00 Ratings9.01 Ratings
    Remediation and Certification00 Ratings10.01 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.2
    37 Ratings
    20% above category average
    Transportation Planning and Optimization00 Ratings8.435 Ratings
    Transportation Execution Management00 Ratings7.936 Ratings
    Trade and Customs Management00 Ratings8.031 Ratings
    Fulfillment Management00 Ratings8.632 Ratings
    Warehouse Workforce Management00 Ratings8.231 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.5
    39 Ratings
    14% above category average
    Production Process Design00 Ratings8.636 Ratings
    Production Management00 Ratings8.737 Ratings
    Configuration Management00 Ratings8.436 Ratings
    Work Execution00 Ratings8.336 Ratings
    Manufacturing Costs00 Ratings8.533 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    8.3
    45 Ratings
    15% above category average
    Forecasting00 Ratings8.240 Ratings
    Inventory Planning00 Ratings8.343 Ratings
    Performance Monitoring00 Ratings8.342 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP S/4HANA Cloud
    9.0
    42 Ratings
    23% above category average
    Proposal Management00 Ratings10.01 Ratings
    Product Master Data Management00 Ratings8.142 Ratings
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    User Ratings
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Likelihood to Recommend
    6.3
    (90 ratings)
    8.6
    (561 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.4
    (14 ratings)
    Usability
    6.3
    (20 ratings)
    8.3
    (455 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (11 ratings)
    5.6
    (77 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    7.5
    (2 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    6.7
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Professional Services
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Microsoft Dynamics 365SAP S/4HANA Cloud
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    SAP
    I think it well suited for organizations with a large and complex infrastructures as it can handle them very easily in my opinion. It is also recommended for companies which are planning to move to mostly automated environments, in which it can be implemented in a good manner. I also think it is not suited or less suited for smaller scale organizations as the cost of operation could exceed the budget.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
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    SAP
    Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
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    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    SAP
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    SAP
    • The financial management part ensures every process is well planned and allocated resources are used efficiently.
    • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
    • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
    Incentivized
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    ScreenShots

    SAP S/4HANA Cloud Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.