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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP NW Identity Management

    Score8.3 out of 10
    N/ASAP NetWeaver Identity Management is the software acquired by SAP from MaXware for identity management (IdM).N/A

    WatchGuard AuthPoint

    Score9.2 out of 10
    N/AAuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
    Pricing
    SAP NW Identity ManagementWatchGuard AuthPoint
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP NW Identity ManagementWatchGuard AuthPoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP NW Identity ManagementWatchGuard AuthPoint
    Considered Both Products
    SAP
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    218 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    206 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    220 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    190 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    202 Answers
    Features
    SAP NW Identity ManagementWatchGuard AuthPoint
    Identity Management
    Comparison of Identity Management features of SAP Identity Management and WatchGuard AuthPoint
    Feature
    SAP Identity Management
    8.9
    1 Ratings
    9% above category average
    WatchGuard AuthPoint
    -
    Ratings
    ID-Management Access Control9.01 Ratings00 Ratings
    ID Management Single-Sign On (SSO)10.01 Ratings00 Ratings
    Multi-Factor Authentication8.01 Ratings00 Ratings
    Password Management10.01 Ratings00 Ratings
    Account Provisioning and De-provisioning10.01 Ratings00 Ratings
    ID Management Workflow Automation7.01 Ratings00 Ratings
    ID Risk Management8.01 Ratings00 Ratings
    Best Alternatives
    SAP NW Identity ManagementWatchGuard AuthPoint
    Small Businesses
    JumpCloud
    Score8.4 out of 10
    Google Authenticator
    Score8.1 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.6 out of 10
    Cisco Duo
    Score9.5 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Symantec VIP
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP NW Identity ManagementWatchGuard AuthPoint
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (220 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (20 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (27 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.0
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (13 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    SAP NW Identity ManagementWatchGuard AuthPoint
    Likelihood to Recommend
    SAP
    SAP Identity Management manages organization identities centrally with a great amount of flexibility and efficiency. Compared to the conventional SAP solution of central user administration (CUA), SAP IDM (version 7.2/8.0) delivers a great number of benefits like: 1. Availability of connectors for non-SAP application identity management,
    2. Modular/granular access management in the form of context-based business role definition.
    3. It can be integrated with the SAP HR system for making entire user identity management automatic.
    Incentivized
    Read full review
    WatchGuard Technologies
    We use multiple authenticators at my company. We use WatchGuard AuthPoint just for our VPN for security purposes. The app works very well and over the past year we've only had a handful of issues with the authentication service, and these were resolved relatively quickly. We do have to remind people to enable push notifications from the app, or have the app open when they need to use it to authenticate, otherwise they won't get the push to approve. The biggest issue I've found is that people will forget to do this and then say that the VPN isn't working - the VPN is working, it's just that they didn't get/approve the push from AuthPoint in time.
    Incentivized
    Read full review
    Pros
    SAP
    • In my previous organization, to achieve the granularity of access based on organization restrictions, we implemented enabler role-based security roles. Provisioning the enabler roles through the SAP GRC was a great challenge (realistically improbable). Here came the SAP IDM to our rescue. It has a peculiar feature of context-based business role provisioning feature.
    • Customized context & its association with security roles & user HR attributes, give us unique ability to achieve granularity of access provisioning.
    • SAP IDM integrates with the SAP HR system and identity management becomes automatic.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Works well with the free Authpoint client and the OpenVPN clinet.
    • Token management is simple and hosted completely in the cloud to reduce overall complexity
    • Setup was simple and and staighforward
    • Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
    • Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
    Incentivized
    Read full review
    Cons
    SAP
    • SAP Identity management should come up with connectors for almost all not SAP applications, which will enable the use of SAP IDM as a one-stop solution for organizations' identity management.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    No answers on this topic
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    SAP
    No answers on this topic
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    Support Rating
    SAP
    As IDM heavily relies on JAVA/SQL as a development language, finding skills resources sometimes becomes challenging. But SAP has strong support available for this product which makes it reliable for long term use within an organization.
    Incentivized
    Read full review
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    In-Person Training
    SAP
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    SAP
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    No answers on this topic
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    SAP IDM offers a great deal of benefits/features compared to conventional access provisioning with SAP.
    1. Conventional SAP user administration solution like CUA has great limitations. e.g. only SAP systems can be managed. Low-performance issues, unreliable access provisioning, and risk analysis were missing.
    2. SAP IDM integrates with SAP GRC solution to perform the reliable risk analysis before access provisioning. Its context feature allows granular access provisioning.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    Scalability
    SAP
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • SAP IDM has the huge potential to minimize risks arising out of disorganized identity management within an organization. As all identities are managed centrally, there is very little room for manipulation of an identity.
    • As this solution has the ability to integrate with SAP GRC, risk analysis becomes mandatory before any access provisioning takes place.
    • As the solution is automatic, hiring to employee exits is managed with a minimal margin of error.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users