SAP Crystal vs. Windward Core

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

Incentivized

AutoTag is a brilliant solution for less complex reports where native Microsoft Office output is required. This is where AutoTag really shines. It's also appropriate in situations where our customers want to develop and maintain their own reports but don't necessarily want to commit an experienced data person or report developer to do the work. For complex report requirements that need JavaScript or considerable data manipulation inside the report templates, we will continue to look at other tools in our kit.

Incentivized

• Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
• Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
• It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.

Incentivized

• AutoTag can easily be connected to virtually any data source. The wizard walks you through all the needed steps. This is very helpful in getting reports from multiple sources or departments.
• WindWard has put together a Wiki based user guide and has the best tech support I have ever worked with. For the rare occasions that we get stuck trying to convert a report the help is plentiful.
• AutoTag is built within the Office suite and is therefore able to leverage all the familiar features. This is very useful when you need to make reports useful and appealing.

• Crystal Reports charting engine is ok but compared to some other visualization products available it is behind the times.
• Crystal Reports uses a proprietary format for its data storage, using an open format (like XML) would be much better
• You cannot add add a structured table object to the page layout, you can only use lines and boxes

Incentivized

• It would be very helpful if it was possible for tag logic to handle an array of data. Without it, the syntax can become very verbose when there are multiple logical conditions to check.
• Most tags are only built to handle a single piece of data so it can be a little confusing when a query only appears to return 1 record.

Incentivized

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Being able to get up and running quickly is a key asset. There's plenty of advanced features to master that are surprisingly difficult in others tools (or just missing from other tools altogether). The UI can feel a bit dated at times but its usability isn't affected. Any issue you have can usually be resolved by searching in the user community

Incentivized

For the most part, the Windward report designer is intuitive for our users; but there are a few areas where it is less intuitive. In these cases, our users need to search Windwards support wiki site, or even contact their support technicians. This can also be due to the short time we've had Windward and our lack of knowledge.

Incentivized

SAP Crystal report is very supportive in daily need of reports or any organization. Basic functionality of operational reports detailing the Sales Order details or PO in a manner which can be used very easily. A readily available solution for delivering any customized need in terms of pixelated reporting can be met easily with the tool

Support is something they take pride in. Once an issue is raised, they are quick to respond and provide details on a fix. No complaints on support here.

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Incentivized

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

Incentivized

For standard pixel perfect reporting, our company still uses Crystal Reports. It allows us to continually provide standard reporting to our clients. For dashboards, we are moving towards Microsoft Power BI. Power BI allows similar collaboration, but generally has better features for dashboards. Power BI also allows us to publish multiple reports and dashboards into a single app for our end users.

Incentivized

Prior to Windward, we were using an HTML to PDF conversion for our reporting solution. It required substantial development to create and modify our reports and the styling was never up to our standards. Windward has certainly helped decrease our time in developing and modifying reports and has also helped us greatly improve the styling of them as well.

Incentivized

• Time and cost savings achieved by automation of report creating across many data sources we maintain.
• The ability to drill down into granular details of the data leads to a better understanding of the business procedures.
• Well-presented reports are invaluable for getting new clients on board.

Incentivized

• As a fully integrated solution, the ROI is impacted when a client gets stickier with our solution because they see the benefit of Windward.
• Support has been fantastic for our development team so that as we integrate the solutions we have a clear and clean design.

Incentivized