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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.5 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Vertafore RiskMatch

    Score6.9 out of 10
    N/AVertafore supplies business intelligence for agencies via RiskMatch, in various editions such as RiskMatch for Benefits to create client benchmark presentations, and RiskMatch for Carriers for data to give users the insights needed to drive growth and retention in the independent agency channel.N/A
    Pricing
    SAP CrystalVertafore RiskMatch
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP CrystalVertafore RiskMatch
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    SAP CrystalVertafore RiskMatch
    Considered Both Products
    SAP
    No answer on this topic
    Vertafore
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    SAP CrystalVertafore RiskMatch
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    9.3
    121 Ratings
    13% above category average
    Vertafore RiskMatch
    7.0
    3 Ratings
    15% below category average
    Pixel Perfect reports8.0110 Ratings7.42 Ratings
    Customizable dashboards10.097 Ratings7.23 Ratings
    Report Formatting Templates10.0114 Ratings6.42 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    9.6
    133 Ratings
    17% above category average
    Vertafore RiskMatch
    8.1
    2 Ratings
    1% above category average
    Drill-down analysis10.0114 Ratings8.92 Ratings
    Formatting capabilities10.0132 Ratings8.02 Ratings
    Integration with R or other statistical packages8.662 Ratings8.12 Ratings
    Report sharing and collaboration10.0117 Ratings7.42 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    9.4
    133 Ratings
    12% above category average
    Vertafore RiskMatch
    8.4
    2 Ratings
    1% above category average
    Publish to Web9.288 Ratings10.01 Ratings
    Publish to PDF10.0130 Ratings7.82 Ratings
    Report Versioning9.092 Ratings8.02 Ratings
    Report Delivery Scheduling9.095 Ratings7.82 Ratings
    Delivery to Remote Servers10.052 Ratings8.32 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    8.0
    87 Ratings
    0% above category average
    Vertafore RiskMatch
    7.3
    3 Ratings
    9% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings7.02 Ratings
    Location Analytics / Geographic Visualization8.574 Ratings8.32 Ratings
    Predictive Analytics7.841 Ratings6.73 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    8.6
    86 Ratings
    1% above category average
    Vertafore RiskMatch
    6.4
    3 Ratings
    28% below category average
    Multi-User Support (named login)7.879 Ratings7.13 Ratings
    Role-Based Security Model7.778 Ratings6.73 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.478 Ratings4.53 Ratings
    Report-Level Access Control10.01 Ratings00 Ratings
    Single Sign-On (SSO)9.038 Ratings7.13 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    8.4
    62 Ratings
    7% above category average
    Vertafore RiskMatch
    8.3
    2 Ratings
    6% above category average
    Responsive Design for Web Access8.760 Ratings9.02 Ratings
    Mobile Application7.643 Ratings6.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.057 Ratings10.01 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and Vertafore RiskMatch
    Feature
    SAP Crystal
    6.9
    43 Ratings
    12% below category average
    Vertafore RiskMatch
    8.4
    2 Ratings
    8% above category average
    REST API7.48 Ratings10.01 Ratings
    Javascript API6.035 Ratings9.01 Ratings
    iFrames7.18 Ratings7.01 Ratings
    Java API6.035 Ratings9.01 Ratings
    Themeable User Interface (UI)8.337 Ratings8.01 Ratings
    Customizable Platform (Open Source)7.031 Ratings7.42 Ratings
    User Ratings
    SAP CrystalVertafore RiskMatch
    Likelihood to Recommend
    10.0
    (155 ratings)
    6.9
    (3 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (28 ratings)
    7.7
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (21 ratings)
    7.7
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP CrystalVertafore RiskMatch
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Vertafore
    For analyzing insurance policies for the clients that have specific requirements is really suitable since it allows you to match all this information and make the overall thinking process more easier when it comes to make a decision or to provide information to the customer.
    Incentivized
    Read full review
    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Vertafore
    • sorts book of business
    • integrates with agency management system
    • allows us to view revenue, etc without need to run reports in agency management system
    Incentivized
    Read full review
    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Vertafore
    • Risk Profile Categorization
    • Can lead to a lot of spam email
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Vertafore
    No answers on this topic
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    Vertafore
    Because I have the feeling that some improvements should be done to the software itself but the overall experience is quite good for the paid price and the information and analysis you can received from the system
    Incentivized
    Read full review
    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    Vertafore
    Vertafore Support is always ready and willing to provide support when we ask for it.
    Incentivized
    Read full review
    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    Vertafore
    No answers on this topic
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Vertafore
    No answers on this topic
    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Vertafore
    Vertafore had a cleaner platform all around. The user interface was far superior and the functionality seemed to be leaps and bounds ahead of the competition. Everyone was pleased with the sales team and the responsiveness. We felt the tool integrated very well with our existing internal tools and software.
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    Vertafore
    • Good decision-making tool
    • Accuracy
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports