SAP Crystal vs. SAP Lumira Discovery

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

Incentivized

SAP Lumira helped to create intuitive and real-time dashboards in a story format to the organization. However with new capabilities of SAP, like SAP Analytics Cloud (SAC) providing more planning and analytical capabilities. Thus the identification of the use cases with the available products should be done. SAC is more integrated and the go to product in SAP roadmap.

Incentivized

• Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
• Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
• It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.

Incentivized

• Data discovery and integration with applications.
• Ability to generate visual reports with meaningful business insights.
• Integration with Microsoft office.
• Integration with SAP Cloud platform and BI tools like Tableau.
• Amazing mobile interface with responsive UI experience.
• Ability to generate visual dashboards with charts and maps.

Incentivized

• Crystal Reports charting engine is ok but compared to some other visualization products available it is behind the times.
• Crystal Reports uses a proprietary format for its data storage, using an open format (like XML) would be much better
• You cannot add add a structured table object to the page layout, you can only use lines and boxes

Incentivized

• Control over data import formatting - for example where amount and currency values are imported there is not enough control over the transformation and formatting and this has caused us data import difficulties where values read have been truncated due to punctuation in the amount fields.
• The user interface is simplified, but the terminology and screen layout do not always make it obvious how to start the process for a new user - for example to add a new data source or create a new report.

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Given the scope ,maintanence , support and budget are the main drivers to deciding renewal of a software

Incentivized

Being able to get up and running quickly is a key asset. There's plenty of advanced features to master that are surprisingly difficult in others tools (or just missing from other tools altogether). The UI can feel a bit dated at times but its usability isn't affected. Any issue you have can usually be resolved by searching in the user community

Incentivized

It has good features, the data connectivity and merging is really good, and it has helped our IT team. Nevertheless, it can sometimes be hard to use and some of the features can be found outdated. As we don't have a lot of data, it is a decent tool for our data analytics, but I wouldn't recommend for bigger or more complex businesses with large amounts of data.

Incentivized

Lumira is a desktop application runs in its own JVM. It installs its own java runtime libraries to avoid any core java version conflicts. The availability of the application is completely relies on individual machine hardware configuration. On a decent desktop, it performs well and always launches in either 32 or 64 bit environment based on the hosts system's OS

Incentivized

The performance is linear with amount of data that is being explored. We have done some benchmarks acquiring 10million data cells without having any performance problems. We need to make proper adjustments to jvm run time properties to start with higher heap size and other parameters that optimizes the run time performance

Incentivized

SAP Crystal report is very supportive in daily need of reports or any organization. Basic functionality of operational reports detailing the Sales Order details or PO in a manner which can be used very easily. A readily available solution for delivering any customized need in terms of pixelated reporting can be met easily with the tool

It does not have many bugs or issues since not a lot of new features are being added. The customer support for SAP Lumira Discovery is good and anyone considering this as a self-service tool would be happy. It integrates well in the SAP BI suite of products and the overall experience is positive.

Incentivized

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Incentivized

We did not take in-person training

Incentivized

Most of the user guides are pretty comprehensive and very easy to understand. The product itself is designed to be self-serve tool, did not need much of the end-user training. Most of the training we had is to how to read the data, how to explore the data, how to acquire the data etc.

Incentivized

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

Incentivized

Installing the desktop software on end-user machines is always challenging. The machine specifications are the biggest factor when running Lumira and be able to handle large datasets during data exploration. This often demands beefy machines at least for power-users. Although Lumira software licensing is not a big problem but managing partner's extensions and keeping track of their individual licenses may be an issue. If there is a way to bundle the more popular extensions such as vSQL or vOLAP should be bundled in core product and offer them as part of Lumira license instead of a separate license which causer operational burden.

Incentivized

For standard pixel perfect reporting, our company still uses Crystal Reports. It allows us to continually provide standard reporting to our clients. For dashboards, we are moving towards Microsoft Power BI. Power BI allows similar collaboration, but generally has better features for dashboards. Power BI also allows us to publish multiple reports and dashboards into a single app for our end users.

Incentivized

I have evaluated products such a Tableau Desktop and Splunk and the biggest difference I realized was the ability to include interactive controls in the output. For instance if I wanted to include the ability to filter by a category or filter by a date range, the controls can easily be embedded in other products.

Incentivized

Enterprise wide implementation is a challenge with data security and trustedness. No easy installation can be done across the enterprise. no upgrade paths also available from SAP. They have so much of experience with desktop implementation, there it could be a controlled environment with a capital budget. These may be resolved in the upcoming releases

Incentivized

• Time and cost savings achieved by automation of report creating across many data sources we maintain.
• The ability to drill down into granular details of the data leads to a better understanding of the business procedures.
• Well-presented reports are invaluable for getting new clients on board.

Incentivized

• We could obtain original data from vast and detailed corporate and personal data sources.
• We could share visual analysis results with stakeholders via the cloud, and it could also be viewed on a tablet.
• It is very flexible and accurate to use. It can be used for forecasting sales, resource planning, and scheduling.