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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Core HR and Payroll

    Score9.9 out of 10
    N/AN/AN/A

    TriNet HR Plus

    Score6.4 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    SAP Core HR and PayrollTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Core HR and PayrollTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$8 per employee per month
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Core HR and PayrollTriNet HR Plus
    Considered Both Products
    SAP
    No answer on this topic
    TriNet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    88 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    82 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    68 Answers
    Features
    SAP Core HR and PayrollTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    5.6
    4 Ratings
    33% below category average
    TriNet HR Plus
    6.5
    135 Ratings
    19% below category average
    Employee demographic data2.02 Ratings6.5111 Ratings
    Employment history7.04 Ratings7.5106 Ratings
    Job profiles and administration4.03 Ratings6.0105 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.04 Ratings6.0110 Ratings
    Organizational charting6.04 Ratings5.5120 Ratings
    Organization and location management7.04 Ratings7.0122 Ratings
    Compliance data (COBRA, OSHA, etc.)6.02 Ratings7.5108 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    6.0
    4 Ratings
    28% below category average
    TriNet HR Plus
    7.2
    120 Ratings
    10% below category average
    Pay calculation9.04 Ratings8.0103 Ratings
    Support for external payroll vendors5.02 Ratings6.052 Ratings
    Off-cycle/On-Demand payment4.01 Ratings7.066 Ratings
    Benefit plan administration6.03 Ratings7.5108 Ratings
    Direct deposit files8.03 Ratings7.5104 Ratings
    Salary revision and increment management4.04 Ratings7.596 Ratings
    Reimbursement management6.02 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    4.7
    3 Ratings
    52% below category average
    TriNet HR Plus
    6.5
    118 Ratings
    21% below category average
    Approval workflow5.03 Ratings6.5116 Ratings
    Balance details5.03 Ratings6.0114 Ratings
    Annual carry-forward and encashment4.03 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    5.8
    4 Ratings
    33% below category average
    TriNet HR Plus
    6.9
    134 Ratings
    16% below category average
    View and generate pay and benefit information6.04 Ratings7.5128 Ratings
    Update personal information7.04 Ratings8.0134 Ratings
    View company policy documentation4.02 Ratings7.0121 Ratings
    Employee recognition7.03 Ratings4.565 Ratings
    View job history5.04 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    3.0
    1 Ratings
    92% below category average
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets3.01 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    5.0
    4 Ratings
    40% below category average
    TriNet HR Plus
    6.3
    107 Ratings
    17% below category average
    Report builder5.04 Ratings6.0103 Ratings
    Pre-built reports4.04 Ratings7.5105 Ratings
    Ability to combine HR data with external data6.03 Ratings5.566 Ratings
    Onboarding
    Comparison of Onboarding features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    6.5
    2 Ratings
    19% below category average
    TriNet HR Plus
    6.5
    114 Ratings
    19% below category average
    New hire portal7.02 Ratings7.5113 Ratings
    Manager tracking tools6.02 Ratings5.593 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    7.0
    2 Ratings
    12% below category average
    TriNet HR Plus
    2.8
    43 Ratings
    95% below category average
    Corporate goal setting7.02 Ratings3.039 Ratings
    Individual goal setting9.02 Ratings3.042 Ratings
    Line-of sight-visibility4.02 Ratings2.137 Ratings
    Performance tracking8.02 Ratings3.039 Ratings
    Performance Management
    Comparison of Performance Management features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    7.4
    2 Ratings
    6% below category average
    TriNet HR Plus
    6.5
    60 Ratings
    19% below category average
    Performance plans8.02 Ratings6.557 Ratings
    Performance improvement plans8.02 Ratings6.054 Ratings
    Review status tracking9.02 Ratings6.055 Ratings
    Review reminders7.02 Ratings7.055 Ratings
    Multiple review frequency5.02 Ratings7.051 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    5.8
    2 Ratings
    29% below category average
    TriNet HR Plus
    4.2
    25 Ratings
    60% below category average
    Create succession plans/pools6.02 Ratings2.021 Ratings
    Candidate ranking8.02 Ratings5.723 Ratings
    Candidate search4.02 Ratings4.625 Ratings
    Candidate development5.02 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP Core HR and Payroll and TriNet HR Plus
    Feature
    SAP Core HR and Payroll
    6.1
    2 Ratings
    24% below category average
    TriNet HR Plus
    4.9
    28 Ratings
    45% below category average
    Job Requisition Management5.02 Ratings5.222 Ratings
    Company Website Posting7.02 Ratings6.118 Ratings
    Publish to Social Media7.02 Ratings5.216 Ratings
    Job Search Site Posting6.02 Ratings5.218 Ratings
    Duplicate Candidate Prevention4.02 Ratings3.220 Ratings
    Applicant Tracking7.02 Ratings4.219 Ratings
    Notifications and Alerts7.02 Ratings5.525 Ratings
    Best Alternatives
    SAP Core HR and PayrollTriNet HR Plus
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Core HR and PayrollTriNet HR Plus
    Likelihood to Recommend
    7.0
    (4 ratings)
    6.5
    (144 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (35 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    SAP Core HR and PayrollTriNet HR Plus
    Likelihood to Recommend
    SAP
    SAP HR can be well suited for global companies with operations in multiple countries. The Payroll module needs to be limited to one instance per country, otherwise trying to maintain multiple countries on the same instance is too complicated. I would not recommend using SAP HR and Payroll for smaller companies because the total cost of ownership and the lack of flexibility will make it unfeasible. There are many cloud-based options now a days available that would fit better for this type of scenario.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    SAP
    • Employee lifecycle JLM process.
    • Globally employee engagement.
    • Employee Learning and development process.
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    SAP
    • The design looks outdated
    • Could add more functions like PTO tracking
    • The help sections aren’t very helpful
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    SAP
    I live to mention this rating due the SAP core HR very user frndly and providing and multi HR module under single umbrella. there are multi reasons for this rating we have
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    SAP
    The application is highly available, easy to use, and very user-friendly.
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    SAP
    Even we have excellent team for SAP system who aways working good, whenever we needed for Support for SAP we got quick support for SAP as well
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    SAP
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    SAP
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    No answers on this topic
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    SAP is very intuitive to use and allows us to achieve our goals.
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    SAP
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    SAP
    • SAP HR is suited for large companies with a sufficient budget. Small budgets will not be able to cover the expensive licensing, technical personnel and consultants required of an SAP installation.
    • In regards to the total cost of ownership, my ROI experience has been that by replacing SAP HR modules with cloud solutions we have been able to reduce the cost up to 60% while modernizing our systems and improving the employee experience.
    • I would encourage decision makers to look for cloud-based alternatives with a robust system integration, before believing that supporting every area of HR with a single SAP installation is a good long-term strategy. Having SAP HR as the core integrated to best-in-class cloud-based systems is a very valid and effective system strategy.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management