Sangoma Wholesale Carrier Services vs. Textmagic

TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.

Incentivized

• Easy to use
• Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
• Multiple users are able to work off of the same account
• Detailed records kept of each text conversation

Incentivized

• Connection between other services ERP, CRM and slack.
• Textmagic is a tool for kids who want to SMS chat.
• The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.

I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).

Incentivized

It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.

Incentivized

TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.

Incentivized

• It's just a small part of our communications with employees but they appreciate it very much!
• It is a very cost effective communications tool.
• There is no negative impact. I just need to remember to update the contact lists with any employee changes.

Incentivized