Sangoma Asterisk vs. TransUnion TruIQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sangoma Asterisk
Score 8.0 out of 10
N/A
Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
TransUnion TruIQ
Score 5.0 out of 10
N/A
TruIQ by TransUnion includes advanced analytics products and services provide custom insights to help organizations make better, data-driven decisions faster, through consulting services and technologies. TruIQ includes offerings formerly known as Prama® and Innovation Lab, as well as other custom analytic services.N/A
Pricing
Sangoma AsteriskTransUnion TruIQ
Editions & Modules
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Offerings
Pricing Offerings
Sangoma AsteriskTransUnion TruIQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sangoma AsteriskTransUnion TruIQ
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Sangoma AsteriskTransUnion TruIQ
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All AlternativesView all alternativesView all alternatives
User Ratings
Sangoma AsteriskTransUnion TruIQ
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Sangoma AsteriskTransUnion TruIQ
Likelihood to Recommend
As I stated before this is very user friendly. It makes it so just about anyone with basic knowledge of technology can use it. There is always room for improvement but this is by far the easiest program to use for phone systems that I have used in my 8+ years at my current job.
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Pros
  • Call forwarding that I can trust stays on even if my phone "refreshes."
  • Ability to setup various call rules and save them to use as needed.
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Cons
  • Documentation is scarce, so you have to learn by trial and error.
  • Not cloud-based, and there's no mobile app.
  • The ability to email voicemail messages would be great.
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Usability
User friendly. Very little training to use it
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Support Rating
I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
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Alternatives Considered
I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware and software is lower and very intuitive.
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Return on Investment
  • Since Asterisk is an open-source tool, it does not require very large investments at the infrastructure level, which helps to have a quick ROI.
  • There is a wide range of professionals to carry out software maintenance and support with internal company resources.
  • Has no associated annual or monthly licensing costs
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ScreenShots