Acquire.io vs. Samesurf

Samesurf

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Acquire.io	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.	N/A
Samesurf	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	Samesurf provides co-browsing - a real time visual engagement technology that’s specifically designed for sales, support and instant collaboration. Protected by a patent portfolio that dates back to 2010, the Samesurf platform enables multiple remote users to interact with one another on any form of content without installs or coding from any device, app or browser. Samesurf also integrates features like HD video chat, in-page control passing, live messaging, enterprise grade…	$9.99 Per Month Per User

Pricing

Acquire.io

Samesurf

Editions & Modules

No answers on this topic

SameSurf: $9.99
Per Month Per User

Offerings

Pricing Offerings
Acquire.io	Samesurf
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.

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More Pricing Information

Community Pulse
	Acquire.io	Samesurf

Best Alternatives
	Acquire.io	Samesurf
Small Businesses	Gist Score 9.5 out of 10	Intermedia AnyMeeting Pro Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	JioMeet Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Webex Meetings Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Acquire.io	Samesurf
Likelihood to Recommend	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Acquire.io	Samesurf
Likelihood to Recommend	Acquire Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
Pros	Acquire Acquire is easy to implement and integrate with websites. Very responsive to new development requests and support. Acquire is esy to use for both the customer and service agent. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
Cons	Acquire The product is stand-alone chat and co-browse, not really omni-channel. Workforce management features, work distribution and control, could use some improvement. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
Support Rating	Acquire They are very responsive to inquiries, and quickly make product changes when asked. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
Alternatives Considered	Acquire We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
Return on Investment	Acquire Acquire gave us chat as a service channel. It gave us insight and details on long-standing, but hard to prove, website concerns. Incentivized BT Brad Tharp Vice President, Product Read full review	Samesurf No answers on this topic
ScreenShots	Acquire.io Screenshots