SalesOutlook CRM vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SalesOutlook
Score 9.5 out of 10
N/A
N/AN/A
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
SalesOutlook CRMVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
SalesOutlookVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
SalesOutlook CRMVtiger
Features
SalesOutlook CRMVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SalesOutlook CRM
8.6
Ratings
11% above category average
Vtiger
10.0
Ratings
26% above category average
Customer data management / contact management10.00 Ratings10.00 Ratings
Workflow management9.00 Ratings10.00 Ratings
Territory management8.80 Ratings00 Ratings
Opportunity management9.00 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.20 Ratings10.00 Ratings
Contract management7.60 Ratings10.00 Ratings
Quote & order management7.60 Ratings10.00 Ratings
Interaction tracking7.40 Ratings10.00 Ratings
Channel / partner relationship management9.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SalesOutlook CRM
7.0
Ratings
7% below category average
Vtiger
9.5
Ratings
23% above category average
Case management7.00 Ratings10.00 Ratings
Call center management7.00 Ratings00 Ratings
Help desk management7.00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SalesOutlook CRM
7.0
Ratings
8% below category average
Vtiger
10.0
Ratings
27% above category average
Lead management7.00 Ratings10.00 Ratings
Email marketing7.00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SalesOutlook CRM
7.3
Ratings
4% below category average
Vtiger
10.0
Ratings
27% above category average
Task management7.60 Ratings10.00 Ratings
Billing and invoicing management7.40 Ratings10.00 Ratings
Reporting7.00 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SalesOutlook CRM
7.3
Ratings
4% below category average
Vtiger
9.7
Ratings
25% above category average
Forecasting7.20 Ratings10.00 Ratings
Pipeline visualization7.00 Ratings10.00 Ratings
Customizable reports7.60 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SalesOutlook CRM
7.0
Ratings
7% below category average
Vtiger
9.3
Ratings
21% above category average
Custom fields7.00 Ratings9.00 Ratings
Custom objects7.00 Ratings10.00 Ratings
Scripting environment7.00 Ratings00 Ratings
API for custom integration7.00 Ratings9.00 Ratings
Security
Comparison of Security features of Product A and Product B
SalesOutlook CRM
9.0
Ratings
8% above category average
Vtiger
9.0
Ratings
8% above category average
Single sign-on capability10.00 Ratings00 Ratings
Role-based user permissions8.00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SalesOutlook CRM
7.3
Ratings
1% below category average
Vtiger
10.0
Ratings
31% above category average
Social data7.20 Ratings00 Ratings
Social engagement7.40 Ratings10.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SalesOutlook CRM
7.5
Ratings
2% above category average
Vtiger
-
Ratings
Marketing automation8.00 Ratings00 Ratings
Compensation management7.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SalesOutlook CRM
8.0
Ratings
9% above category average
Vtiger
5.0
Ratings
38% below category average
Mobile access8.00 Ratings5.00 Ratings
Best Alternatives
SalesOutlook CRMVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
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User Ratings
SalesOutlook CRMVtiger
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.2
(0 ratings)
10.0
(0 ratings)
User Testimonials
SalesOutlook CRMVtiger
Likelihood to Recommend
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
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Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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Pros
  • Intuitive user interface.
  • Easy to use.
  • Easy to navigate.
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  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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Cons
  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
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  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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Usability
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
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In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
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there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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Alternatives Considered
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
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The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
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Return on Investment
  • Optimized organization
  • Increased productivity
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  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
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ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger