SalesOutlook CRM vs. Veeva CRM

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.

Incentivized

Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.

Incentivized

• Intuitive user interface.
• Easy to use.
• Easy to navigate.

Incentivized

• iPad views are easy to navigate
• Sharing of media within platform helps keep record of what materials were used in the interactions
• Data extraction via API is easy

Incentivized

• Sometimes it doesn't load properly
• Would like some of the buttons to be a bit more user-friendly

Incentivized

• The UI is a bit outdated and the system is somewhat lacking flexibility overall
• The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
• Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly

Incentivized

Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize

Incentivized

Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.

Incentivized

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses

Incentivized

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).

Incentivized

• Optimized organization
• Increased productivity

Incentivized

• The system has allowed our field staff to be more efficient
• Target marketing based on the data analytics