SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.
$10
per user, per month
SilkRoad Onboarding
Score 8.1 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
N/A
Pricing
SalesHood
SilkRoad Onboarding (RedCarpet)
Editions & Modules
Add On - Coaching and Content in Salesforce or Microsoft
$10
per user, per month
Add On - Presentation Management
$15
per user, per month
Saleshood
$50
per user, per month
No answers on this topic
Offerings
Pricing Offerings
SalesHood
SilkRoad Onboarding
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing discounts available with volume and multi-year agreements.
SalesHood is great for tech-forward orgs that have everything in digital format. There would be a bit more work building this platform out from physical materials. It's great for orgs that have somewhat complex or many products/services. It might be more robust than needed for groups with simple or few products to learn. It also doesn't provide content, so it's important for the org to have proprietary resources and content to host on the platform. It's also great for orgs that have sales teams on the go. The mobile app is excellent and has nearly all the same capabilities as the desktop/laptop version.
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
Maybe in the state tax forms when working and living in a different state, some auto populate fields when onboarding New Jersey, New York and Pennsylvania.
Adding a task can be tricky as well. It is hard to locate the proper task you are looking for in the list. The list needs to be more user friendly.
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.
The overall system is comparable to other on-boarding systems. The interface is similar to others in the industry I have used or observed during industry events. Limitations with customization of user interface design and reporting requirements is the primary challenge compared to others in the industry with similar features or function.
Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
