Saleshandy vs. Sugar Connect

SalesHandy is great for entry to middle-level cold-email campaigns. It might be less useful if you are looking to do it heavy duty style like email reminders and require an app to send the emails.

Incentivized

Great for tracking communications with anyone in your CRM. Because of Collabspot, we have a culture of documenting emails in Sugar. I suppose Collabspot wouldn't be necessary if your CRM had an extension for your email client.

Incentivized

• Staging
• Auto follow up
• Easy to use

• Makes saving emails in SugarCRM really easy
• Flexible as to which types of records you can save to
• Accurate reporting on opens and clicks
• Easily add new records to SugarCRM from Gmail inbox

Incentivized

• Their comprehension of English is of low quality.
• They stopped responding to my e-mails.

• The payment plan that Collabspot provides does not have many advantages over the free plan.
• The scores do not reflect the true assessment towards clients and candidates.
• Mail templates have an outdated design.

Incentivized

I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

I'm now searching for an alternative to SalesHandy

Collabspot offers a better price compared to the competition and many customization possibilities. The emails are more direct and cause a great impact; against the competition, Collabspot has an advantage. Finally, Collabspot belongs to the select group of quality applications and with fairly good prices.

Incentivized

• Increase Conversation With Customers

• The staff that enters is of guaranteed quality.
• Customers can respond to our requests quickly.
• The staff of the administration is much more committed to their work.

Incentivized