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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Zedo

    Score6 out of 10
    N/AN/A

    $15

    Starting Price Per Month

    Pricing
    Salesforce Sales CloudZedo
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Subscription
    $15.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    Salesforce Sales CloudZedo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudZedo
    Considered Both Products
    Salesforce
    No answer on this topic
    Zedo
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    136 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    117 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    143 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    95 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    84 Answers
    No answers on this topic
    Features
    Salesforce Sales CloudZedo
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    9% above category average
    Zedo
    -
    Ratings
    Customer data management / contact management9.3261 Ratings00 Ratings
    Workflow management8.3252 Ratings00 Ratings
    Territory management7.7204 Ratings00 Ratings
    Opportunity management8.7253 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings00 Ratings
    Contract management7.9209 Ratings00 Ratings
    Quote & order management7.7192 Ratings00 Ratings
    Interaction tracking8.8223 Ratings00 Ratings
    Channel / partner relationship management8.1184 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    5% above category average
    Zedo
    -
    Ratings
    Case management8.397 Ratings00 Ratings
    Call center management7.878 Ratings00 Ratings
    Help desk management7.482 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    10% above category average
    Zedo
    -
    Ratings
    Lead management8.5234 Ratings00 Ratings
    Email marketing8.2201 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    10% above category average
    Zedo
    -
    Ratings
    Task management8.9231 Ratings00 Ratings
    Billing and invoicing management7.774 Ratings00 Ratings
    Reporting8.6195 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    9% above category average
    Zedo
    -
    Ratings
    Forecasting8.1223 Ratings00 Ratings
    Pipeline visualization8.1242 Ratings00 Ratings
    Customizable reports8.8252 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    15% above category average
    Zedo
    -
    Ratings
    Custom fields9.0244 Ratings00 Ratings
    Custom objects9.0233 Ratings00 Ratings
    Scripting environment8.2173 Ratings00 Ratings
    API for custom integration8.6203 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    7% above category average
    Zedo
    -
    Ratings
    Single sign-on capability8.9215 Ratings00 Ratings
    Role-based user permissions8.8219 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    18% above category average
    Zedo
    -
    Ratings
    Social data8.9154 Ratings00 Ratings
    Social engagement8.7152 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    11% above category average
    Zedo
    -
    Ratings
    Marketing automation8.4208 Ratings00 Ratings
    Compensation management8.0142 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    7% above category average
    Zedo
    -
    Ratings
    Mobile access7.9227 Ratings00 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    -
    Ratings
    Zedo
    10.0
    1 Ratings
    25% above category average
    Ad campaign creation00 Ratings10.01 Ratings
    Ad deployment00 Ratings10.01 Ratings
    Display advertising00 Ratings10.01 Ratings
    Ad Reporting & Analytics
    Comparison of Ad Reporting & Analytics features of Salesforce Sales Cloud and Zedo
    Feature
    Salesforce Sales Cloud
    -
    Ratings
    Zedo
    9.6
    1 Ratings
    22% above category average
    Ad dashboards00 Ratings9.01 Ratings
    Ad performance reports00 Ratings10.01 Ratings
    Ad conversion tracking00 Ratings10.01 Ratings
    Cross-channel ad management00 Ratings9.01 Ratings
    Ad forecasting and optimization00 Ratings10.01 Ratings
    User Ratings
    Salesforce Sales CloudZedo
    Likelihood to Recommend
    8.7
    (392 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (121 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (27 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (92 ratings)
    -
    (0 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (52 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce Sales CloudZedo
    Likelihood to Recommend
    Salesforce
    No answers on this topic
    Zedo
    The vendor needs to fit the client so the reason I worked with them was that they were not too big or too small for our organization. Also, they were more likely to adapt to our workflow which is great as some vendors in this space wanted us to conform to their processes, which was not wanted.
    Incentivized
    Read full review
    Pros
    Salesforce
    No answers on this topic
    Zedo
    • Campaign set up in our ad server at the time, 27/7 Real Media's OAS platform.
    • Post-campaign reporting.
    • Our main point of contact, I believe her name was Nafisa, was extremely friendly and became an extension of the team. She really was fun to work with and professional.
    Incentivized
    Read full review
    Cons
    Salesforce
    No answers on this topic
    Zedo
    • They had their own ad server and there were regular efforts to get us to move to that ad server which was not industry standard at the time. We already an agreement in place with OAS and also used DFP via agency access but they pushed to use this server and it was not something I really needed to keep discussing with them.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Zedo
    No answers on this topic
    Usability
    Salesforce
    Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
    Incentivized
    Read full review
    Zedo
    No answers on this topic
    Reliability and Availability
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Zedo
    No answers on this topic
    Performance
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Zedo
    No answers on this topic
    Support Rating
    Salesforce
    No answers on this topic
    Zedo
    No answers on this topic
    In-Person Training
    Salesforce
    No answers on this topic
    Zedo
    No answers on this topic
    Online Training
    Salesforce
    No answers on this topic
    Zedo
    No answers on this topic
    Implementation Rating
    Salesforce
    No answers on this topic
    Zedo
    No answers on this topic
    Alternatives Considered
    Salesforce
    No answers on this topic
    Zedo
    I worked with a company called Asentech whose core competence at the time was not campaign management. Zedo replaced them and did a great job. I have since evaluated Theorem, OAO and YourBow and Zedo offers as much if not more than those companies.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Zedo
    No answers on this topic
    Scalability
    Salesforce
    Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
    Incentivized
    Read full review
    Zedo
    No answers on this topic
    Professional Services
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review
    Zedo
    No answers on this topic
    Return on Investment
    Salesforce
    No answers on this topic
    Zedo
    • At the beginning of the month, we had a crush of new campaigns to launch and they stepped up their game to get this accomplished. Also, reporting was done very quickly with a lot of insight into campaign optimization.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Sales Cloud Screenshots

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