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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Seismic Content

    Score8.5 out of 10
    Enterprise companies (1,001+ employees)
    Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be…N/A
    Pricing
    Salesforce Sales CloudSeismic Content
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Sales CloudSeismic Content
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudSeismic Content
    Considered Both Products
    Salesforce
    No answer on this topic
    Seismic
    Chose Seismic Content
    Seismic is the go to platform for content creation, sharing, and collaboration between customers and colleagues. It's saves you time having to look for information when it's a tool with everything in one unified place. We don't have to ask anyone else for slides, brochures, …
    Incentivized
    Chose Seismic Content
    The ease of use with Seismic versus Confluence is night and day! Confluence is not a very user-friendly program and what you can find is basically by luck. In Seismic it is accessible to everyone that has the permission to view whatever it is they are trying to view or follow …
    Incentivized
    Chose Seismic Content
    Seismic is very similar to most content management systems and integrates less easily than the Salesforce CMS (not surprising), but it is more powerful than Salesforce CMS and Highspot. Highspot is less refined and less user-friendly than Seismic but I feel it also has more …
    Incentivized
    Chose Seismic Content
    I am still learning how to maximize the potential using Seismic, so I'm getting more and more savvy with its potential.
    Incentivized
    Chose Seismic Content
    We used to use Callidus Cloud, but honestly nobody was utilizing the platform, nor were we using it to the most potential. Seismic allowed for us to customize and have partner licenses.
    Incentivized
    Chose Seismic Content
    Seismic is much more intuitive to use and delivers a much quicker response that is directly tied to my use case.
    Incentivized
    Chose Seismic Content
    I have never evaluated similar tools.
    Incentivized
    Chose Seismic Content
    I have not used any other products similar to Seismic so I cannot comment on how it compares to some competitors.
    Incentivized
    Chose Seismic Content
    Unfortunately I wasn't involved in the evaluation phase of other products/competitors of Seismic.
    Incentivized
    Chose Seismic Content
    I've used Salesforce Knowledge. Seismic is much more robust in its search capabilities, the functionality associated with tagging and categorizing the content and the ability to track the usage including the level and frequency of access by the Customer or Prospect. Salesforce …
    Incentivized
    Chose Seismic Content
    Savo, Google Drive, Shared folders

    Savo - was best in class a long time ago (and has since been bought by Seismic) - but required a lot of administrative work to setup and maintain. I had three people working on it full time to create pages and managing content.
    Incentivized
    Chose Seismic Content
    LiveDocs. Game changer in this space. The ability to personalize w/ context from Salesforce changes the way you're asking reps to interact w/ the platform.
    Incentivized
    Chose Seismic Content
    SharePoint felt very cumbersome to update as well as for sales reps to access on-the-go. Also, I could not find another tool that allowed us to customize documents as seamlessly as Seismic.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    136 Answers
    91%
    Would buy again
    42 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    117 Answers
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    143 Answers
    87%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    95 Answers
    86%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    84 Answers
    86%
    Implementation went as expected
    24 Answers
    Features
    Salesforce Sales CloudSeismic Content
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    9% above category average
    Seismic Content
    -
    Ratings
    Customer data management / contact management9.3261 Ratings00 Ratings
    Workflow management8.3252 Ratings00 Ratings
    Territory management7.7204 Ratings00 Ratings
    Opportunity management8.7253 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings00 Ratings
    Contract management7.9209 Ratings00 Ratings
    Quote & order management7.7192 Ratings00 Ratings
    Interaction tracking8.8223 Ratings00 Ratings
    Channel / partner relationship management8.1184 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    5% above category average
    Seismic Content
    -
    Ratings
    Case management8.397 Ratings00 Ratings
    Call center management7.878 Ratings00 Ratings
    Help desk management7.482 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    10% above category average
    Seismic Content
    -
    Ratings
    Lead management8.5234 Ratings00 Ratings
    Email marketing8.2201 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    10% above category average
    Seismic Content
    -
    Ratings
    Task management8.9231 Ratings00 Ratings
    Billing and invoicing management7.774 Ratings00 Ratings
    Reporting8.6195 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    9% above category average
    Seismic Content
    -
    Ratings
    Forecasting8.1223 Ratings00 Ratings
    Pipeline visualization8.0242 Ratings00 Ratings
    Customizable reports8.8252 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    15% above category average
    Seismic Content
    -
    Ratings
    Custom fields9.0244 Ratings00 Ratings
    Custom objects9.0233 Ratings00 Ratings
    Scripting environment8.2173 Ratings00 Ratings
    API for custom integration8.6203 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    7% above category average
    Seismic Content
    -
    Ratings
    Single sign-on capability8.9215 Ratings00 Ratings
    Role-based user permissions8.8219 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    18% above category average
    Seismic Content
    -
    Ratings
    Social data8.9154 Ratings00 Ratings
    Social engagement8.7152 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    11% above category average
    Seismic Content
    -
    Ratings
    Marketing automation8.4208 Ratings00 Ratings
    Compensation management8.0142 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and Seismic Content
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    7% above category average
    Seismic Content
    -
    Ratings
    Mobile access7.9227 Ratings00 Ratings
    Best Alternatives
    Salesforce Sales CloudSeismic Content
    Small Businesses
    Salesflare
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Paperflite
    Score9.3 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Paperflite
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Sales CloudSeismic Content
    Likelihood to Recommend
    8.7
    (392 ratings)
    8.9
    (75 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (121 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (27 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (92 ratings)
    7.5
    (32 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (52 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce Sales CloudSeismic Content
    Likelihood to Recommend
    Salesforce
    It’s great at bringing in members from different sources and streamlining their journey — making it easier for our staff to manage follow-ups and tailor actions based on where each member is in their path. As for where it’s less suited, I’d say it depends on company size — it might be a bit too much for a very small organization.
    Incentivized
    Read full review
    Seismic
    It is excellent for a cloud-based workspace between you and your customers. I find the chat feature to be a cool and underutilized tool. I appreciate how you can consolidate all your information on one page, rather than having multiple attachments. Easy to clone DSRs (Digital Sales Rooms), which saves a significant amount of time. Especially when all you have to do is make minor changes between customers.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
    • Logging activities: It's easy to post a call, text, email, etc.
    • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
    • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
    Incentivized
    Read full review
    Seismic
    • Seismic allows for one location to store all relevant content so that associates are not having to spend as much time searching for what they need.
    • Seismic provides the ability to fully customize content such that one template can serve many needs with the simple ability to answer questions that drive the customization in the content. This customization can range from simple to quite complex depending on your level of expertise with the tool.
    • Seismic provides a lot of flexibility when it comes to organizing your content and how to make the experience of accessing that content unique to the needs of each user in the system.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Sometimes setting up the interface can be overly complex.
    • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
    • Wish there was more connection between the salesforce apps like service and sales.
    Incentivized
    Read full review
    Seismic
    • Adding more integration points and use cases with Salesforce would be good to have
    • Navigating to a specific resource gets cumbersome sometimes especially with lots of content
    • Bulk user operations and taking actions on behalf of other users would be good to have as well
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Seismic
    No answers on this topic
    Usability
    Salesforce
    Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
    Incentivized
    Read full review
    Seismic
    Seismic is super easy to use and has so many different features and functionality to take advantage of. But being a company who utilizes Google platform a lot we have some issues with the api connections and integrations across the board. But all in all it is not a huge issue, I would just like to see them improve the integration more
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Seismic
    No answers on this topic
    Performance
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Seismic
    No answers on this topic
    Support Rating
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    Seismic
    Seismic's support team has been exceptional at providing support when an issue has come up, or when we have had questions regarding the platform. They have responded quickly, and I feel as if they truly try to find a solution to the quickest of their abilities. My team and I truly feel supported when it comes to reaching out to Seismic.
    Read full review
    In-Person Training
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Seismic
    No answers on this topic
    Online Training
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Seismic
    No answers on this topic
    Implementation Rating
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Seismic
    No answers on this topic
    Alternatives Considered
    Salesforce
    At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
    Incentivized
    Read full review
    Seismic
    Both Highspot and Seismic are great tools. They each provide an extensive library that can be easily customized based on the rep/team/deal cycle stage etc. Seismic has a much cleaner look and feel. As a rep, I felt it was much easier to navigate the tool and organize my content the way I wanted to. Highspot tended to feel cluttered and even overwhelming at times. Along with that, the AI and saved search feature ran smoother in Seismic. I could easily find the document or sales deck I was looking for, whereas in Highspot I felt I had to look around longer than I would have liked.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Seismic
    No answers on this topic
    Scalability
    Salesforce
    Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
    Incentivized
    Read full review
    Seismic
    No answers on this topic
    Professional Services
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review
    Seismic
    No answers on this topic
    Return on Investment
    Salesforce
    • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
    • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
    • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
    Incentivized
    Read full review
    Seismic
    • We can quickly generate product-specific proposals.
    • We've experienced repeated frustrations while trying to edit/update the LiveDoc.
    • Errors in LiveDoc coding have occasionally produced errors in the generated proposals where certain fields (Customer Name, for example) should have been automatically completed but were not.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Sales Cloud Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Seismic Content Screenshots

    Screenshot of Seismic's interface can be customized for every sales team.Screenshot of Content can be organized and displayed in a host of ways, such as Most Popular, Favorites, or divided by content type or opportunity stage.Screenshot of Seismic's LiveDocs Technology facilitates personalization at scale and has been shown to save clients upwards of 98 percent in time spent creating content.Screenshot of WorkSpace, Seismic's virtual forum for sales, allows sales teams to come together and perfect content for those most important meetings.Screenshot of Real-time analytics allow sales reps to see which pieces of content have been engaged with by which prospects and for how long.