Salesforce Revenue Cloud vs. WooCommerce Subscriptions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Revenue Cloud
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
$30
Per User per Month
WooCommerce Subscriptions
Score 7.9 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
Salesforce Revenue CloudWooCommerce Subscriptions
Editions & Modules
Basic
$30
Per User per Month
Professional
$50
Per User per Month
Enterprise
$75
Per User per Month
No answers on this topic
Offerings
Pricing Offerings
Salesforce Revenue CloudWooCommerce Subscriptions
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce Revenue CloudWooCommerce Subscriptions
Features
Salesforce Revenue CloudWooCommerce Subscriptions
CPQ
Comparison of CPQ features of Product A and Product B
Salesforce Revenue Cloud
7.7
Ratings
12% below category average
WooCommerce Subscriptions
-
Ratings
Quote sharing/sending7.90 Ratings00 Ratings
Product configuration5.10 Ratings00 Ratings
Configuration options5.10 Ratings00 Ratings
Pricing rules8.00 Ratings00 Ratings
Price adjustment8.00 Ratings00 Ratings
Purchase history and open contracts9.00 Ratings00 Ratings
Guided selling/Sales portal6.00 Ratings00 Ratings
CPQ reporting & analytics8.90 Ratings00 Ratings
CPQ-CRM integration9.90 Ratings00 Ratings
Attachments to quotes9.00 Ratings00 Ratings
Order capturing8.00 Ratings00 Ratings
Best Alternatives
Salesforce Revenue CloudWooCommerce Subscriptions
Small Businesses
QuoteWerks
QuoteWerks
Score 9.4 out of 10
2Checkout from Verifone
2Checkout from Verifone
Score 8.6 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.3 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Revenue CloudWooCommerce Subscriptions
Likelihood to Recommend
8.0
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
8.6
(0 ratings)
8.9
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
Salesforce Revenue CloudWooCommerce Subscriptions
Likelihood to Recommend
CPQ is great if you can devote the time to it to make it perfect for your sales team. It requires a lot of time and energy to build it out and customize, but once that's done it is one of the most powerful tools you will have. Having an expert in CPQ is really helpful as well.
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WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
  • Salesforce CPQ is great for being able to quickly and easily build product bundles in an intuitive and visually appealing way.
  • The product catalog and ability to easily add fields to product records makes setting up products really simple and adds a lot of value to reporting within Salesforce.
  • Basic product and configuration rules are very easy to understand and set up.
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  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless
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Cons
  • Our Salesforce is very messy, which tells me it's not super easy to clean up.
  • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
  • Sometimes when saving it doesn't seem like things actually save.
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  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
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We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
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I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
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The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
No answers on this topic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
This has better product capabilities like Manage Order, Mobile, pricing module, select product offers service channel. What I like best is the integration with Salesforce, the ability to create and connect opportunities and there is a lot of flexibility in this tool. It has a very user-friendly platform & navigation across pages is the best Also I like how fast I can create quotes. I also like how detailed you can get with reporting. Any possible metric we can think of can be tracked, measured, and integrated.
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WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
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Return on Investment
  • Easy access to reporting on closed-won, closed-lost, and open quotes.
  • Accuracy in data referenced in a quote - it's typically accurate as it is pulled directly from opportunity, looking up to associated subscription start/end dates, etc..
  • We lose valuable time in creating quotes ourselves. Quotes were requested and created through sales ops previously, sales did not have access to the excel templates used to generate quotes.
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  • We were able to create a low-price recurring revenue offer
  • Additional recurring revenue totalled 5 figures a year from a fairly simple membership subscription in our case
  • Our admin team already know how to use WooCommerce Subscriptions so adding this in didn't require any extra resources
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ScreenShots

Salesforce Revenue Cloud Screenshots

Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.