TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Inbox

    Score8 out of 10
    N/ASalesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…

    $25

    per month per user

    Streak

    Score8.7 out of 10
    N/AStreak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

    $49

    per month billed annually per user

    Pricing
    Salesforce InboxStreak
    Editions & Modules
    Essentials
    $25
    per month per user
    Professional
    $75
    per month per user
    Enterprise
    $150
    per month per user
    Unlimited
    $300
    per month per user
    Pro
    $49
    per month billed annually per user
    Pro
    $59
    per month per user
    Pro+
    $69
    per month billed annually per user
    Pro+
    $89
    per month per user
    Enterprise
    $129
    per month billed annually per user
    Enterprise
    $159
    per month per user
    Offerings
    Pricing Offerings
    Salesforce InboxStreak
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Includes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
    More Pricing Information
    Best Alternatives
    Salesforce InboxStreak
    Small Businesses
    Mailtrack
    Score9.8 out of 10
    Mailtrack
    Score9.8 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.8 out of 10
    Mailtrack
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce InboxStreak
    Likelihood to Recommend
    9.7
    (5 ratings)
    7.0
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Salesforce InboxStreak
    Likelihood to Recommend
    Salesforce
    When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
    Incentivized
    Read full review
    Rewardly Inc.
    If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Excellent response time.
    • Extensive notifications for all parties.
    Incentivized
    Read full review
    Rewardly Inc.
    • The e-mail tracking feature is easy to use and very handy.
    • The snippets feature are very good, have shortcuts to use and save a lot of time.
    • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Reports
    • Reminders
    • If [there is] too much data, bugs sometimes occur.
    Incentivized
    Read full review
    Rewardly Inc.
    • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
    • Having a Dashboard rather than being a tab in your email might add to its usability.
    • Automated progression through the stages
    Incentivized
    Read full review
    Support Rating
    Salesforce
    No answers on this topic
    Rewardly Inc.
    They do a great job of explaining the product beforehand so support interaction is not needed as much.
    Read full review
    Alternatives Considered
    Salesforce
    While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
    Incentivized
    Read full review
    Rewardly Inc.
    HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Time is money! This makes it much faster for me to contact more prospects.
    Incentivized
    Read full review
    Rewardly Inc.
    • It has helped me save time on reaching out to people thinking that they didn't get my first email.
    • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
    • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
    Incentivized
    Read full review
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