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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Experience Cloud

    Score7.8 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A

    Umbraco CMS

    Score6.8 out of 10
    N/AUmbraco is an open-source .NET Core CMS with over 700,000 active installs worldwide and with more than 200,000 active community members. It was first released on February 16th, 2005, and is still to this day an open-source project backed by a commercial company. To ensure Umbraco is always running the latest technology, the company has aligned with Microsoft's .NET release schedule to always have the Umbraco CMS…

    $0

    Pricing
    Salesforce Experience CloudUmbraco CMS
    Editions & Modules
    No answers on this topic
    Umbraco Free
    $0
    Umbraco Starter
    $53
    per month
    Umbraco Standard
    $320
    per month
    Umbraco Professional
    $860
    per month
    Umbraco Cloud Enterprise
    Custom Pricing
    per month
    Offerings
    Pricing Offerings
    Salesforce Experience CloudUmbraco CMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The Umbraco CMS and all of its core features are the same across all plans.
    More Pricing Information
    Community Pulse
    Salesforce Experience CloudUmbraco CMS
    Considered Both Products
    Salesforce
    No answer on this topic
    Umbraco
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    26 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Salesforce Experience CloudUmbraco CMS
    Security
    Comparison of Security features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    10.0
    1 Ratings
    20% above category average
    Umbraco CMS
    9.0
    12 Ratings
    11% above category average
    Role-based user permissions10.01 Ratings9.012 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    10.0
    1 Ratings
    18% above category average
    Umbraco CMS
    8.5
    11 Ratings
    11% above category average
    API10.01 Ratings8.010 Ratings
    Internationalization / multi-language10.01 Ratings9.010 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    9.3
    1 Ratings
    20% above category average
    Umbraco CMS
    8.0
    12 Ratings
    4% above category average
    WYSIWYG editor8.01 Ratings10.012 Ratings
    Code quality / cleanliness10.01 Ratings10.012 Ratings
    Admin section10.01 Ratings7.012 Ratings
    Page templates10.01 Ratings8.012 Ratings
    Library of website themes8.01 Ratings6.011 Ratings
    Mobile optimization / responsive design10.01 Ratings6.011 Ratings
    Publishing workflow10.01 Ratings10.012 Ratings
    Form generator8.01 Ratings7.010 Ratings
    Web Content Management
    Comparison of Web Content Management features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    8.6
    1 Ratings
    18% above category average
    Umbraco CMS
    7.2
    12 Ratings
    2% below category average
    Content taxonomy9.01 Ratings6.012 Ratings
    SEO support8.01 Ratings10.011 Ratings
    Bulk management8.01 Ratings7.09 Ratings
    Availability / breadth of extensions8.01 Ratings7.011 Ratings
    Community / comment management10.01 Ratings6.011 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    8.0
    1 Ratings
    6% below category average
    Umbraco CMS
    -
    Ratings
    Conversion tracking8.01 Ratings00 Ratings
    Test reporting8.01 Ratings00 Ratings
    Funnel Analysis8.01 Ratings00 Ratings
    User Segmentation8.01 Ratings00 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Salesforce Experience Cloud and Umbraco CMS
    Feature
    Salesforce Experience Cloud
    10.0
    1 Ratings
    8% above category average
    Umbraco CMS
    -
    Ratings
    Campaign management10.01 Ratings00 Ratings
    Cloud enablement10.01 Ratings00 Ratings
    Content aggregation10.01 Ratings00 Ratings
    Content classification10.01 Ratings00 Ratings
    Multi-channel content personalization10.01 Ratings00 Ratings
    Customer data analytics10.01 Ratings00 Ratings
    DXP Third-Party Integrations10.01 Ratings00 Ratings
    Multi-website management10.01 Ratings00 Ratings
    Digital asset management10.01 Ratings00 Ratings
    Editorial workflows and task management10.01 Ratings00 Ratings
    Best Alternatives
    Salesforce Experience CloudUmbraco CMS
    Small Businesses
    Yext
    Score8.9 out of 10
    ManageWP
    Score10 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.7 out of 10
    Square Online
    Score7.4 out of 10
    Enterprises
    Progress Sitefinity
    Score6.8 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Experience CloudUmbraco CMS
    Likelihood to Recommend
    10.0
    (52 ratings)
    6.0
    (12 ratings)
    Usability
    9.4
    (4 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    9.1
    (5 ratings)
    3.0
    (1 ratings)
    Support Rating
    7.7
    (17 ratings)
    2.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    9.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Salesforce Experience CloudUmbraco CMS
    Likelihood to Recommend
    Salesforce
    Salesforce Experience Cloud is well-suited for organizations that have clients who periodically or routinely need to access historical data or documents. The product also offers an exceptionally effective tool to engage with customers around support/service issues and the entire Case management functionality built into the Salesforce platform. The product might be less well-suited in environments where there is exceptionally high staff turnover within customer accounts, or where there is a substantial lack of very basic computer skills.
    Incentivized
    Read full review
    Umbraco
    Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Complete integration with the Salesforce ecosystem. Data displayed in your Community portal reflects records from a Sales Cloud organization
    • Highly customizable. A Community Cloud portal can be totally customized both visually and with different funcionalities with little to no coding skills required
    Incentivized
    Read full review
    Umbraco
    • Quick to learn. For most if cases, developer needs to know Razor coding.
    • Doesn't require back-end programming.
    • Has build in users management (developers, content managers) and members management consoles (users of the site).
    • Clear admin tool (especially in version 7)
    • Fast.
    • Creating code from scratch, so it is easier to create clean code.
    Read full review
    Cons
    Salesforce
    • The documentation for implementing Experience Cloud can be a bit confusing as their rebranding hasn't made it's way into all articles, resulting in different terminology being used to refer to the same thing
    • Some things are not as intuitive regarding their customizability, so there's a bit of a learning curve (i.e. Lightning apps can't be used to customize layouts in Experience Cloud)
    Incentivized
    Read full review
    Umbraco
    • Speed for older sites - Umbraco content can load slowly if you have thousands of pages of content. Of course, this would not be a problem for simpler websites
    • Complexity - since the product is free out-of-the-box, it will take technical expertise to get Umbraco setup properly
    Incentivized
    Read full review
    Usability
    Salesforce
    Usability is pretty streamlined, especially if you're familiar with other Salesforce products, but even if not, take it from me, as I just entered the technological space about two years ago, that this product is pretty simple to learn. You don't have to jump in with your head underwater. Small wins and learnings along the way are what foster long-term understandings and enable your evolution alongside the product. I definitely recommend Salesforce Trailhead along with it
    Incentivized
    Read full review
    Umbraco
    Umbraco CMS effectively addresses enterprise content management needs. It's quite mature .NET based CMS, standing out as a leader among its competitors. Websites built with Umbraco are blazing fast. Extensive customization capabilities, and user-friendly content publishing interface makes it an ideal choice for businesses looking for a mature CMS solution.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    Umbraco
    Occasionally, errors will appear in the admin that make it impossible to work without developer support.
    Incentivized
    Read full review
    Performance
    Salesforce
    It's delivered on our original requirements and we've found ways to grow its usage. We continue to build on our original success and we can report our data out to leadership to show a true return on investment which is great for growing support and expanding uses for the system.
    Incentivized
    Read full review
    Umbraco
    Working in the admin panel (adding / reviewing / editing content) is very slow. The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).
    Incentivized
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    Support Rating
    Salesforce
    We have weekly calls with our Salesforce reps. They bring new ideas to the table and help with taxonomy builds. They have also answered many questions and connected us to the right people for us to grow our knowledge and utilization of the platform. They are a good partner overall in comparison.
    Incentivized
    Read full review
    Umbraco
    Support for Umbraco-owned paid plugins is nonexistent.
    Incentivized
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Umbraco
    Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Umbraco
    Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    I have used Datatel/Colleague/Recruiter before. There were issues because only one person at the institution was able to have the student's record open at a time. This was problematic when collaboration between departments was necessary especially in the case of admissions, financial aid, and registration. We also had to do our work and then log out before asking a questions of another department. Sometimes simultaneous use was necessary. However, this was years ago and they may have since updated the program.
    Incentivized
    Read full review
    Umbraco
    Umbraco's templating is far superior than WordPress, Drupal and Joomla, but it's update process is WAY behind those platforms. The release schedule of Umbraco is way to often and most releases are to fix something missed in the previous release and not an improvement or new feature of the CMS
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    Umbraco
    Without significant development, the product does not scale well.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Improved online admission application completion rates from mid-60%s to mid-80%s.
    • Positive user experience from start-to-finish to leverage one data system for all prospective student data
    • Fewer data integrations transforming and loading sensitive student data by leveraging Salesforce Community Cloud to access already existing data
    Incentivized
    Read full review
    Umbraco
    • Has helped us to create more engaging pages that push people to complete the online forms
    • We have seen more people buy from us since we launched our new look website
    • We can easily update the content without waiting for the development team to make changes
    Incentivized
    Read full review
    ScreenShots

    Umbraco CMS Screenshots

    Screenshot of Umbraco 8 backoffice UIScreenshot of Umbraco 8 side by side multilingual editingScreenshot of Umbraco 8 Content AppsScreenshot of Umbraco Cloud project overviewScreenshot of Umbraco Cloud environment overview