Salesforce Data Cloud vs. SolarWinds Task Factory

I would recommend Salesforce Data Cloud as an 8 because it is great for keeping track of customer and sale information, it is easy to use, it is easy to generate reports and it is user friendly. However, it is very expensive and does not integrate with other CRMs well

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Since I started working with this great tool all data analysis programs have been running effectively. Implementation of projects and tasks have been effective and reliable. Data collected from each department gives us working plan on better management of various programs. The Dimension Merge SCD Transform helps us to load large volumes of data within a short period of time.

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• Ingest data from various sources
• Reporting an Analysis

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• The single most beneficial component to Task Factory is the Upsert component. If you're familiar with writing MERGE statements in T-SQL, you'll appreciate the Upsert component. Drag the component into your Data Flow and a few clicks later you have a MERGE without the code complexities.
• Where some native SSIS components leave you wanting more, Task Factory extends on many of these components as well as support for data sources not native to SSIS components.
• The number of extra components that come in the Task Factory tool kit will expand your tool belt to do just about anything you need or want to accomplish in SSIS.

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• Better UI for naive users
• More comprehensive reports for end users
• Maintenance is high for now

• It was built by Pragmatic Works who sold it to SentryOne and now Solar Winds, concerned about future support. SolarWinds is discontinuing support for related products such as BiXpress.
• Had issues with connecting to certain versions of SQL Server - would fail when deploying one package - had to deploy the entire solutions.
• Occasional random failures observed with the Filter tranform.

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Task Factory has become a key product for our use of doing ETL work in SSIS. Their custom SSIS components allow us to work simply on the data engineering side of things. We can ignore the lower level work needed to connect to disparate data sources. This allows us to work faster and provide more value to the business

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I would rate Salesforce Data Cloud's usability a 9 because I do think it is very easy to use. You can easily create new contacts, add notes to contacts, add house information, generate reports, create workflows, etc. You can even have it schedule marketing emails to customers to auto send an email for holidays like Christmas, New Years, etc. It is very user friendly and helps to create a nice customer journey with it all in once place.

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Compared to some of the other transformations I have worked with, it really is pretty simple for the type of functionality you get

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Overall, the best vendor we currently have on the data side of the house. No issues, issues are resolved very quickly and upgrades go without any issues.

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Overall it went smoothly. Had a couple of gotchas with licensing and upgrading but nothing that really stopped us.

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They are quite similar but it was a decision made amongst other stakeholders as well so I can’t justify the reason from my own department but as I understand salesforce allows better integration and since our CRM is already on salesforce it makes sense for us to unify at all.

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ZappySys is an alternative provider that we tested. However, we found the ease of use, set up and installation to be much simplier and quicker using Task Factory. ZappySys has a number of the same connectors but are more difficult to setup and the GUI is not as intuitive and simple to use.

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• Faster analytics gains market
• Reporting can be more comprehensive
• Impressive security
• Maintenance is slower
• Not suitable for startups

• We were able to support our developers with Task Factory features and reduce the development time by 40%.
• Recently Task Factory has changed their pricing module and it seems to be pretty costly for our process. Our business team has started to evaluate whether this is worth it going forward.

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