Salesforce CRM Analytics vs. SAP Analytics Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce CRM Analytics
Score 7.2 out of 10
N/A
Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.N/A
SAP Analytics Cloud
Score 7.8 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
Pricing
Salesforce CRM AnalyticsSAP Analytics Cloud
Editions & Modules
No answers on this topic
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Offerings
Pricing Offerings
Salesforce CRM AnalyticsSAP Analytics Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.
More Pricing Information
Community Pulse
Salesforce CRM AnalyticsSAP Analytics Cloud
Features
Salesforce CRM AnalyticsSAP Analytics Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Salesforce CRM Analytics
8.5
Ratings
4% above category average
SAP Analytics Cloud
8.0
Ratings
2% below category average
Pixel Perfect reports8.60 Ratings8.00 Ratings
Customizable dashboards7.60 Ratings8.10 Ratings
Report Formatting Templates9.20 Ratings7.90 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Salesforce CRM Analytics
8.0
Ratings
1% below category average
SAP Analytics Cloud
7.9
Ratings
2% below category average
Drill-down analysis7.60 Ratings8.10 Ratings
Formatting capabilities8.40 Ratings8.10 Ratings
Integration with R or other statistical packages6.80 Ratings7.70 Ratings
Report sharing and collaboration9.00 Ratings7.80 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Salesforce CRM Analytics
8.5
Ratings
2% above category average
SAP Analytics Cloud
8.0
Ratings
4% below category average
Publish to Web9.30 Ratings8.00 Ratings
Publish to PDF9.00 Ratings8.40 Ratings
Report Versioning8.50 Ratings8.10 Ratings
Report Delivery Scheduling8.00 Ratings7.70 Ratings
Delivery to Remote Servers7.70 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Salesforce CRM Analytics
8.3
Ratings
4% above category average
SAP Analytics Cloud
8.0
Ratings
0% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.60 Ratings7.70 Ratings
Location Analytics / Geographic Visualization8.90 Ratings7.70 Ratings
Predictive Analytics7.50 Ratings8.30 Ratings
Pattern Recognition and Data Mining00 Ratings8.20 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Salesforce CRM Analytics
8.4
Ratings
1% below category average
SAP Analytics Cloud
8.1
Ratings
5% below category average
Multi-User Support (named login)8.60 Ratings8.10 Ratings
Role-Based Security Model8.10 Ratings8.10 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.10 Ratings7.80 Ratings
Single Sign-On (SSO)8.60 Ratings8.50 Ratings
Report-Level Access Control00 Ratings8.20 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Salesforce CRM Analytics
6.6
Ratings
17% below category average
SAP Analytics Cloud
7.9
Ratings
1% above category average
Responsive Design for Web Access7.30 Ratings7.70 Ratings
Mobile Application6.00 Ratings7.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.20 Ratings8.00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Salesforce CRM Analytics
7.3
Ratings
7% below category average
SAP Analytics Cloud
-
Ratings
REST API7.40 Ratings00 Ratings
Javascript API7.90 Ratings00 Ratings
iFrames6.90 Ratings00 Ratings
Java API7.90 Ratings00 Ratings
Themeable User Interface (UI)8.50 Ratings00 Ratings
Customizable Platform (Open Source)5.10 Ratings00 Ratings
Best Alternatives
Salesforce CRM AnalyticsSAP Analytics Cloud
Small Businesses
BrightGauge
BrightGauge
Score 9.1 out of 10
BrightGauge
BrightGauge
Score 9.1 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce CRM AnalyticsSAP Analytics Cloud
Likelihood to Recommend
7.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.8
(0 ratings)
Usability
7.7
(0 ratings)
8.0
(0 ratings)
Support Rating
7.7
(0 ratings)
5.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
6.0
(0 ratings)
2.0
(0 ratings)
User Testimonials
Salesforce CRM AnalyticsSAP Analytics Cloud
Likelihood to Recommend
Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.
The product has brilliant artificial intelligence systems that enhance its usability.
Software integration with other tools is perfect.
Ease in setting up and availability of unlimited tutorials and demos.
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SAP Ecosystem Integration:For businesses already using other SAP solutions such as SAP BW or SAP HANA, SAP Analytics Cloud is a natural fit. It integrates well with the broader SAP ecosystem, providing a cohesive analytics experience for users familiar with SAP technologies.Predictive Analytics Use Cases:Companies seeking to incorporate predictive analytics into their decision-making processes can leverage SAP Analytics Cloud. Its built-in predictive features enable users to create models and gain insights into future trends based on historical data.
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Pros
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
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  • It makes it easier yo analyse order and related records easily.
  • We can easily maintain and track the performance of employees in organisation.
  • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
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Cons
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
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  • Possibility of more advanced scripting for data transformation without analytics designer
  • Provision to consider rate types from TCURR in SAC and should be able to write FX conversion logic considering rate types
  • Read data directly from BW by reading aDSOs backend tables
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Likelihood to Renew
No answers on this topic
There’s no doubt I will renew SAP Analytics Cloud. It is the most vital tool in our organization that makes it seamless to make rapid business decisions by collecting, modeling and visualizing data in real-time.
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Usability
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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On a scale of 1 to 10, I would rate 8 SAP Analytics Cloud's overall usability as a 7. SAC has a clean, modern user interface with drag-and-drop features. It is an integrated platform that combines reporting, planning, and predictive analytics in one tool. It has Real-time connectivity with SAP data sources like S/4HANA.


Self-service analytics capabilities allow non-technical users to build simple dashboards.
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Reliability and Availability
No answers on this topic
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Performance
No answers on this topic
I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
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Support Rating
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
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Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
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In-Person Training
No answers on this topic
Good videos and reference material available in SAP Portal.
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Online Training
No answers on this topic
it's ok
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Implementation Rating
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
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Alternatives Considered
Compared to Tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are planning to use the data in salesforce. Also, that is under the assumption no further transformation is needed.
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SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
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Scalability
No answers on this topic
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Return on Investment
  • Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
  • Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
  • The software has made it possible for us to automate administrative tasks and improve performance.
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  • Optimized our budgeting and forecasting processes. The platform facilitates real-time collaboration among our teams, allowing for more accurate and agile financial planning. This has led to improved precision in budget allocation, ensuring that resources are strategically deployed to support the most promising startups within our portfolio.
  • SAC's intuitive dashboards and visualizations provide a consolidated view of key performance indicators, startup health metrics, and portfolio analytics. This heightened data visibility enables our teams to make informed decisions promptly, identify emerging trends, and proactively address challenges.
  • Routine tasks, such as performance tracking and reporting, are automated, allowing our teams to focus on more strategic initiatives. This has resulted in time savings and increased productivity across various operational processes.
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ScreenShots