Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Square Customers
Score 8.7 out of 10
N/A
Square's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.
$0
Pricing
Salesflare
Square Customers
Editions & Modules
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Customer Directory
$0
Gift Card Starter Pack
$2
per card (plus 2.6% + 10¢ processing fee)
Email Marketing
starting $15
per month
Text Message Marketing
starting at $10
per month
Loyalty
starting at $45
per month
Quick Cards
from 99c
per card (plus 2.6% + 10¢ processing fee)
Custom Cards
from 81c
per card (plus 2.6% + 10¢ processing fee)
Offerings
Pricing Offerings
Salesflare
Square Customers
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discount available for annual billing.
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More Pricing Information
Community Pulse
Salesflare
Square Customers
Features
Salesflare
Square Customers
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesflare
8.1
Ratings
5% above category average
Square Customers
7.1
Ratings
8% below category average
Customer data management / contact management
8.80 Ratings
9.00 Ratings
Workflow management
8.70 Ratings
8.10 Ratings
Territory management
5.10 Ratings
5.30 Ratings
Opportunity management
8.00 Ratings
4.00 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.00 Ratings
9.50 Ratings
Contract management
10.00 Ratings
8.00 Ratings
Quote & order management
6.10 Ratings
6.90 Ratings
Interaction tracking
8.80 Ratings
7.70 Ratings
Channel / partner relationship management
8.20 Ratings
5.80 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesflare
8.3
Ratings
10% above category average
Square Customers
6.8
Ratings
10% below category average
Case management
9.00 Ratings
7.30 Ratings
Call center management
7.00 Ratings
6.80 Ratings
Help desk management
9.00 Ratings
6.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesflare
8.7
Ratings
14% above category average
Square Customers
8.9
Ratings
16% above category average
Lead management
8.70 Ratings
8.90 Ratings
Email marketing
8.80 Ratings
8.90 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesflare
8.0
Ratings
5% above category average
Square Customers
7.9
Ratings
4% above category average
Task management
8.00 Ratings
5.70 Ratings
Billing and invoicing management
8.00 Ratings
9.50 Ratings
Reporting
8.00 Ratings
8.40 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesflare
8.2
Ratings
8% above category average
Square Customers
8.7
Ratings
14% above category average
Forecasting
7.90 Ratings
8.00 Ratings
Pipeline visualization
9.00 Ratings
9.00 Ratings
Customizable reports
7.80 Ratings
9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesflare
8.7
Ratings
15% above category average
Square Customers
6.9
Ratings
8% below category average
Custom fields
8.10 Ratings
3.70 Ratings
Custom objects
10.00 Ratings
00 Ratings
API for custom integration
8.10 Ratings
10.00 Ratings
Scripting environment
00 Ratings
7.00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesflare
8.1
Ratings
3% below category average
Square Customers
9.5
Ratings
13% above category average
Single sign-on capability
8.10 Ratings
10.00 Ratings
Role-based user permissions
8.00 Ratings
9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesflare
8.5
Ratings
15% above category average
Square Customers
6.6
Ratings
11% below category average
Social data
8.80 Ratings
6.30 Ratings
Social engagement
8.10 Ratings
6.80 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesflare
8.9
Ratings
19% above category average
Square Customers
6.0
Ratings
20% below category average
Marketing automation
8.80 Ratings
10.00 Ratings
Compensation management
9.00 Ratings
2.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
Workflows are easy to create and very effective for bulk messaging.
I like the email templates that I can set up and re-use - very convenient!
The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
Inability to transfer funds to bank in real time (PayPal offers this option, for a fee)
The option to create a website on Square is very limited. We opted to integrate the Square appointment setting tool into our site, as the site Square offered was subpart.
Google calendar integration is now a premium feature, and it used to be included!
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Have not had to use their support. I've read a help article that worked to provide the answer for that particular question but I haven't had to reach out to a live person.
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
All of my initial equipment was free and there were no startup costs so my return was immediate.
The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.