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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Second CRM

    N/AN/ASecond CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.N/A
    Pricing
    SalesflareSecond CRM
    Editions & Modules
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    SalesflareSecond CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual billing.Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance.
    More Pricing Information
    Community Pulse
    SalesflareSecond CRM
    Considered Both Products
    Salesflare
    No answer on this topic
    Soft Solvers Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    SalesflareSecond CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesflare and Second CRM
    Feature
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Second CRM
    -
    Ratings
    Customer data management / contact management8.811 Ratings00 Ratings
    Workflow management8.711 Ratings00 Ratings
    Territory management5.12 Ratings00 Ratings
    Opportunity management8.011 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.011 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management6.12 Ratings00 Ratings
    Interaction tracking8.811 Ratings00 Ratings
    Channel / partner relationship management8.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesflare and Second CRM
    Feature
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Second CRM
    -
    Ratings
    Case management9.01 Ratings00 Ratings
    Call center management7.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesflare and Second CRM
    Feature
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Second CRM
    -
    Ratings
    Lead management8.710 Ratings00 Ratings
    Email marketing8.89 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesflare and Second CRM
    Feature
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Second CRM
    -
    Ratings
    Task management8.011 Ratings00 Ratings
    Billing and invoicing management8.01 Ratings00 Ratings
    Reporting8.011 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesflare and Second CRM
    Feature
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Second CRM
    -
    Ratings
    Forecasting7.99 Ratings00 Ratings
    Pipeline visualization9.011 Ratings00 Ratings
    Customizable reports7.810 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesflare and Second CRM
    Feature
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Second CRM
    -
    Ratings
    Custom fields8.110 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    API for custom integration8.110 Ratings00 Ratings
    Security
    Comparison of Security features of Salesflare and Second CRM
    Feature
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Second CRM
    -
    Ratings
    Single sign-on capability8.17 Ratings00 Ratings
    Role-based user permissions8.010 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesflare and Second CRM
    Feature
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Second CRM
    -
    Ratings
    Social data8.88 Ratings00 Ratings
    Social engagement8.18 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesflare and Second CRM
    Feature
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Second CRM
    -
    Ratings
    Marketing automation8.88 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesflare and Second CRM
    Feature
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Second CRM
    -
    Ratings
    Mobile access8.911 Ratings00 Ratings
    User Ratings
    SalesflareSecond CRM
    Likelihood to Recommend
    9.0
    (11 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    SalesflareSecond CRM
    Likelihood to Recommend
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Pros
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Cons
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Usability
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Support Rating
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Alternatives Considered
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    Return on Investment
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    Soft Solvers Solutions
    No answers on this topic
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.

    Second CRM Screenshots

    Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.Screenshot of Insight through every case, from every customer, every time from multiple support channels.Screenshot of Dashboards offer a real-time picture of business at a glance.Screenshot of Schedule, share, track and follow-up events and to-dos.Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.