TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.3 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    HubSpot CRMSalesflare
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    HubSpot CRMSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    HubSpot CRMSalesflare
    Considered Both Products
    HubSpot
    No answer on this topic
    Salesflare
    Chose Salesflare
    The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Piped…
    Incentivized
    Chose Salesflare
    The ease of use and learning curve is slim to none.
    Incentivized
    Chose Salesflare
    The Salesflare CRM is much easier to use and more intuitive
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    1522 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    1135 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    1530 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    973 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    939 Answers
    92%
    Implementation went as expected
    12 Answers
    Features
    HubSpot CRMSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    7.5
    1588 Ratings
    3% below category average
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Customer data management / contact management8.71530 Ratings8.811 Ratings
    Workflow management6.51501 Ratings8.711 Ratings
    Territory management4.9184 Ratings5.12 Ratings
    Opportunity management7.61434 Ratings8.011 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.81545 Ratings9.011 Ratings
    Contract management7.9185 Ratings10.01 Ratings
    Quote & order management7.61048 Ratings6.12 Ratings
    Interaction tracking8.61489 Ratings8.811 Ratings
    Channel / partner relationship management8.2186 Ratings8.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    7.8
    1059 Ratings
    3% above category average
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Case management8.6985 Ratings9.01 Ratings
    Call center management6.1854 Ratings7.01 Ratings
    Help desk management8.7907 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    7.4
    1398 Ratings
    2% below category average
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Lead management7.81319 Ratings8.710 Ratings
    Email marketing6.91330 Ratings8.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    8.0
    1449 Ratings
    5% above category average
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Task management9.21391 Ratings8.011 Ratings
    Billing and invoicing management7.6722 Ratings8.01 Ratings
    Reporting7.21282 Ratings8.011 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    7.1
    1418 Ratings
    6% below category average
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Forecasting7.11118 Ratings7.99 Ratings
    Pipeline visualization7.01347 Ratings9.011 Ratings
    Customizable reports7.21307 Ratings7.810 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    6.7
    1354 Ratings
    11% below category average
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Custom fields7.81327 Ratings8.110 Ratings
    Custom objects5.31153 Ratings10.02 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration7.6943 Ratings8.110 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    7.9
    1311 Ratings
    5% below category average
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Single sign-on capability8.01172 Ratings8.17 Ratings
    Role-based user permissions7.81248 Ratings8.010 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    5.6
    896 Ratings
    27% below category average
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Social data5.5878 Ratings8.88 Ratings
    Social engagement5.8868 Ratings8.18 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    8.1
    1004 Ratings
    10% above category average
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Marketing automation6.8997 Ratings8.88 Ratings
    Compensation management9.4655 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Salesflare
    Feature
    HubSpot CRM
    8.2
    1191 Ratings
    11% above category average
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Mobile access8.21191 Ratings8.911 Ratings
    Best Alternatives
    HubSpot CRMSalesflare
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMSalesflare
    Likelihood to Recommend
    7.6
    (1632 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    9.3
    (29 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (1480 ratings)
    9.0
    (9 ratings)
    Support Rating
    7.1
    (23 ratings)
    9.0
    (9 ratings)
    Implementation Rating
    8.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot CRMSalesflare
    Likelihood to Recommend
    HubSpot
    I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
    Incentivized
    Read full review
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Pros
    HubSpot
    • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
    • Task management is simple but effective.
    • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
    • Gmail integration is quite smooth along with email tracking.
    Incentivized
    Read full review
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Cons
    HubSpot
    • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
    • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
    • I would like to see more native options for automation.
    Incentivized
    Read full review
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    HubSpot
    I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Alternatives Considered
    HubSpot
    We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
    Incentivized
    Read full review
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Return on Investment
    HubSpot
    • We were able to track good quality leads and push them to closure.
    • The leads were contacted within 24 hours so lead drops were minimum.
    • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.