Sage CRM vs. YuMe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$45
Per User per Month
YuMe
Score 4.0 out of 10
N/A
YuMe is a provider of digital video brand advertising, now offered and supported by RhythmOne since the acquisition in early 2018. The platform is designed to simplify digital video advertising campaigns.N/A
Pricing
Sage CRMYuMe
Editions & Modules
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
$0
Lifetime License per Seat
No answers on this topic
Offerings
Pricing Offerings
Sage CRMYuMe
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Sage CRMYuMe
Features
Sage CRMYuMe
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sage CRM
8.8
Ratings
13% above category average
YuMe
-
Ratings
Customer data management / contact management9.00 Ratings00 Ratings
Workflow management8.60 Ratings00 Ratings
Territory management8.50 Ratings00 Ratings
Opportunity management8.90 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings00 Ratings
Contract management8.60 Ratings00 Ratings
Quote & order management9.00 Ratings00 Ratings
Interaction tracking9.20 Ratings00 Ratings
Channel / partner relationship management8.70 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sage CRM
8.1
Ratings
7% above category average
YuMe
-
Ratings
Case management8.00 Ratings00 Ratings
Call center management8.20 Ratings00 Ratings
Help desk management8.20 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sage CRM
8.7
Ratings
14% above category average
YuMe
-
Ratings
Lead management8.80 Ratings00 Ratings
Email marketing8.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sage CRM
9.0
Ratings
17% above category average
YuMe
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management9.00 Ratings00 Ratings
Reporting9.10 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sage CRM
8.6
Ratings
13% above category average
YuMe
-
Ratings
Forecasting8.70 Ratings00 Ratings
Pipeline visualization8.40 Ratings00 Ratings
Customizable reports8.70 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage CRM
8.6
Ratings
14% above category average
YuMe
-
Ratings
Custom fields8.50 Ratings00 Ratings
Custom objects8.50 Ratings00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration8.30 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Sage CRM
8.7
Ratings
5% above category average
YuMe
-
Ratings
Single sign-on capability8.70 Ratings00 Ratings
Role-based user permissions8.80 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sage CRM
9.4
Ratings
25% above category average
YuMe
-
Ratings
Social data9.50 Ratings00 Ratings
Social engagement9.30 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sage CRM
9.0
Ratings
20% above category average
YuMe
-
Ratings
Marketing automation9.10 Ratings00 Ratings
Compensation management8.90 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Sage CRM
7.8
Ratings
6% above category average
YuMe
-
Ratings
Mobile access7.80 Ratings00 Ratings
Best Alternatives
Sage CRMYuMe
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Google Ad Manager
Google Ad Manager
Score 8.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
The Trade Desk
The Trade Desk
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
LinkedIn Marketing Solutions
LinkedIn Marketing Solutions
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage CRMYuMe
Likelihood to Recommend
8.9
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
5.1
(0 ratings)
6.0
(0 ratings)
Usability
8.9
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
In-Person Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Sage CRMYuMe
Likelihood to Recommend
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
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Ask advertisers what they would like to see offered from publishers that they aren't currently seeing in the space. Also, ask advertisers what their current challenges are or what they have noticed their clients pushing for recently
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Pros
  • Sage CRM is very intuitive and easy to use. The benefit to organizations using this system is that users will find executing daily tasks seamless and accessing historical information easily while selling or servicing customers and prospects.
  • The dashboards and reporting are extensive at both a global and a client level. In addition, these reports and dashboards are available through any interface (smartphone, tablet, browser). This makes accessing real time information in a meaningful way available to users easy through any device wherever the user is located.
  • Escalations and workflow are also very powerful. Sage CRM uniquely provides the ability for users to execute workflow from within the context of the dashboards. What this means is that every day tasks can be executed quickly without lots of time searching through client records.
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  • The industry is constantly moving towards cross-device targeting and some advertisers are lagging behind in this regard. Many do not offer the ability to target on Connected TVs, which YuMe does. This is appealing for some of our clients that are more open to testing the latest technologies.
  • YuMe's sales staff are all very knowledgeable about their products, but not too pushy when it comes to getting on the plan. They try to add value to the meetings not by just pitching their products, but by educating us on industry trends and latest technologies.
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Cons
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
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  • It would be interesting to see YuMe to provide ad solutions that are aimed to drive in-store traffic. Many videos are often geared towards engagement or the % of video completes, but it'd be helpful to see more ad formats that are able to track in-store sales outside of having the ability to print out a coupon.
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Likelihood to Renew
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
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YuMe's service was strong. They were able to regularly provide reporting and analytics. Whenever we reached out to make optimizations, the YuMe account management team was very responsive and would provide follow ups in a timely and professional manner. YuMe was also able to provide competitive rates and deliver all the inventory that was agreed upon on the IO. Many publishers that under deliver often get cut from the plan the next time around. This was not the case for YuMe
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Usability
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
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No answers on this topic
Performance
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
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No answers on this topic
Support Rating
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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No answers on this topic
In-Person Training
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
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No answers on this topic
Implementation Rating
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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No answers on this topic
Alternatives Considered
Sage is an awesome CRM and has several functionalities that several small business can take advantage of however for a small start up business that is trying to get its legs, Hubspot has affordable pricing and complete customization of the backend, meaning that you can create the perfect CRM for your own unique business
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YuMe is considered a leader in the video advertising space. YuMe had a very large array video ad formats that made it very flexible to run with them even though the creative and assets would change from campaign to campaign. YuMe also has a very strong portfolio of clients that have worked with them in the past. We have also requested to see the site list and there are many premium publishers that fit well with our target audience
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Return on Investment
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
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  • YuMe has driven a higher number of video views and video completions so that the overall campaign has strong performance metrics. YuMe also provides a great deal of reach and scale for campaigns due to its ability to offer more competitive and cost effective rates
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