Sage CRM vs. Teamleader

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$45
Per User per Month
Teamleader
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Pricing
Sage CRMTeamleader
Editions & Modules
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
$0
Lifetime License per Seat
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
Offerings
Pricing Offerings
Sage CRMTeamleader
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$29 2 users/month
Additional DetailsTiered pricing is available for multiple users.extra user is + $12.00/user/month
More Pricing Information
Community Pulse
Sage CRMTeamleader
Features
Sage CRMTeamleader
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sage CRM
8.8
Ratings
13% above category average
Teamleader
8.6
Ratings
11% above category average
Customer data management / contact management9.00 Ratings8.00 Ratings
Workflow management8.60 Ratings5.00 Ratings
Territory management8.50 Ratings00 Ratings
Opportunity management8.90 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings10.00 Ratings
Contract management8.60 Ratings00 Ratings
Quote & order management9.00 Ratings10.00 Ratings
Interaction tracking9.20 Ratings10.00 Ratings
Channel / partner relationship management8.70 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sage CRM
8.1
Ratings
7% above category average
Teamleader
8.3
Ratings
10% above category average
Case management8.00 Ratings10.00 Ratings
Call center management8.20 Ratings7.00 Ratings
Help desk management8.20 Ratings8.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sage CRM
8.7
Ratings
14% above category average
Teamleader
10.0
Ratings
27% above category average
Lead management8.80 Ratings10.00 Ratings
Email marketing8.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sage CRM
9.0
Ratings
17% above category average
Teamleader
9.0
Ratings
17% above category average
Task management9.00 Ratings10.00 Ratings
Billing and invoicing management9.00 Ratings9.00 Ratings
Reporting9.10 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sage CRM
8.6
Ratings
13% above category average
Teamleader
-
Ratings
Forecasting8.70 Ratings00 Ratings
Pipeline visualization8.40 Ratings00 Ratings
Customizable reports8.70 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage CRM
8.6
Ratings
14% above category average
Teamleader
6.5
Ratings
14% below category average
Custom fields8.50 Ratings7.00 Ratings
Custom objects8.50 Ratings6.00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration8.30 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Sage CRM
8.7
Ratings
5% above category average
Teamleader
9.0
Ratings
8% above category average
Single sign-on capability8.70 Ratings9.00 Ratings
Role-based user permissions8.80 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sage CRM
9.4
Ratings
25% above category average
Teamleader
-
Ratings
Social data9.50 Ratings00 Ratings
Social engagement9.30 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sage CRM
9.0
Ratings
20% above category average
Teamleader
6.0
Ratings
20% below category average
Marketing automation9.10 Ratings00 Ratings
Compensation management8.90 Ratings6.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Sage CRM
7.8
Ratings
6% above category average
Teamleader
10.0
Ratings
31% above category average
Mobile access7.80 Ratings10.00 Ratings
Best Alternatives
Sage CRMTeamleader
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage CRMTeamleader
Likelihood to Recommend
8.9
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
5.1
(0 ratings)
-
(0 ratings)
Usability
8.9
(0 ratings)
8.0
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
10.0
(0 ratings)
In-Person Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Sage CRMTeamleader
Likelihood to Recommend
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
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Teamleader is very useful in terms of collecting even old patients data and compare it to the new ones, in order to create a tendency and prediction. Tools are very specific and allows to create a development to help other teammates. Performance wise.
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Pros
  • Sage CRM is very intuitive and easy to use. The benefit to organizations using this system is that users will find executing daily tasks seamless and accessing historical information easily while selling or servicing customers and prospects.
  • The dashboards and reporting are extensive at both a global and a client level. In addition, these reports and dashboards are available through any interface (smartphone, tablet, browser). This makes accessing real time information in a meaningful way available to users easy through any device wherever the user is located.
  • Escalations and workflow are also very powerful. Sage CRM uniquely provides the ability for users to execute workflow from within the context of the dashboards. What this means is that every day tasks can be executed quickly without lots of time searching through client records.
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  • Comply clients data
  • Invoices
  • Track and measure time for projects
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Cons
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
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  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
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Likelihood to Renew
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
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No answers on this topic
Usability
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
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Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
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Performance
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
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No answers on this topic
Support Rating
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
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In-Person Training
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
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No answers on this topic
Implementation Rating
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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No answers on this topic
Alternatives Considered
Sage is an awesome CRM and has several functionalities that several small business can take advantage of however for a small start up business that is trying to get its legs, Hubspot has affordable pricing and complete customization of the backend, meaning that you can create the perfect CRM for your own unique business
Read full review
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Read full review
Return on Investment
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
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  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
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ScreenShots

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices