Sage X3 vs. Sage Fixed Assets

We are a SaaS company but Sage is best suited for manufacturing companies. Sage worked well for us while we were small but as we continued expanding, from experience we had trouble with the system. In my opinion, Sage would be a lot better if it offered better connectivity and APIs for various other sofwares.

Incentivized

I believe that Sage is not suited well for our company because we are too large. To add new users we have to go into all 200+ companies and add their access individually. This is time-consuming and not a good way to manage access.

Incentivized

• Stock control
• Delegation of authorities
• Invoicing

• Managing Fixed Assets
• Calculating Depreciation
• Depreciation Schedule

Incentivized

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

• Adding new users with multiple company access
• Copying users

Incentivized

It is very intuitive for new users.

Of all the software we use, Sage is one of the easiest to use. The simple interface makes the whole fixed asset process easy to understand and when new users are onboarded, they have no trouble learning the product. The product also performs well speed and stability wise, making for a great user experience overall

Incentivized

Rather lackluster. Our account manager generally works with Sage's support team and oftentimes finds herself frustrated with a lack of understanding from the support team. Additionally, when IT is attempting to update the system (which from my understanding is a bear of epic complex proportions) they often times find themselves frustrated and at a loss for what needs done.

Incentivized

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Incentivized

Sage was overall a much simpler product to understand. Our users were able to wrap their heads around how it worked and the learning curve was very short. Meanwhile the other products we looked at seemed so complicated for what were needing. I am glad that we chose Sage in the end.

Incentivized

• The positive impact is that we went from having several pieces of software to control the whole company to just one, with the savings in licensing and maintenance alone.

• It is incredibly difficult to use and our business users generally do not look favorably on it.
• It is relatively low cost, which is a nice feature and lends to quick ROI.

Incentivized