Sage 500 ERP vs. Sage X3

Sage is wonderful for payroll and employee management. Although it has the capabilities to be a one-stop-shop program, it seriously lacks the interface necessary for wide use. I've had to consult Sage professionals on numerous occasions to explain and walk me through the program as there are so many redundancies. This program has wonderful potential, but they need to update the software and user interface before I can recommend it to any colleague.

Incentivized

We are a SaaS company but Sage is best suited for manufacturing companies. Sage worked well for us while we were small but as we continued expanding, from experience we had trouble with the system. In my opinion, Sage would be a lot better if it offered better connectivity and APIs for various other sofwares.

Incentivized

• Payables and receivables handled beautifully
• Projects has the reporting capabilities we need
• Cash management is easy to do

Incentivized

• Stock control
• Delegation of authorities
• Invoicing

• The application is very functional, but the interface is a little "stale" compared to more modern applications.
• The underlying client software is written in an old version of Microsoft Visual Basic. I suppose SOME DAY, Microsoft will be discontinuing, although Microsoft has its own ERP software written in that same code.

Incentivized

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

We will renew our investment in Sage 500, mostly because the competition is very expensive and are bloated with options that are not needed.

Incentivized

I have been using Intacct for almost 10 years in 2 different companies and I just simply love it. I tried SAP (GUI) and Netsuite and they dont come close to what Ive seen.

Incentivized

It is very intuitive for new users.

The online training courses are not up to date. We experienced technical issues with two of the classes.

Incentivized

Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.

Incentivized

500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.

Incentivized

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Incentivized

• Efficiency - enhanced automation
• Cost reduction - simple workspace is enough

Incentivized

• The positive impact is that we went from having several pieces of software to control the whole company to just one, with the savings in licensing and maintenance alone.