Sage 300 vs. Sage X3

I believe that Sage 300 ERP is appropriate for a wide variety of companies looking for a system to maintain information in a concise manner. The level of complexity with which it is used is determined by the user group. Therefore, this product is great for companies that are just starting to grow right through to more mature companies looking for detailed data and analytics from their systems.

We are a SaaS company but Sage is best suited for manufacturing companies. Sage worked well for us while we were small but as we continued expanding, from experience we had trouble with the system. In my opinion, Sage would be a lot better if it offered better connectivity and APIs for various other sofwares.

Incentivized

• The installation directions are clear and easy to follow.
• The ability to import and export data is also easy allowing you to perform mundane tasks easily and efficiently.
• The security features allow you to fine tune the permissions for the end users so that they cannot see data that you do not want them privy to.

Incentivized

• Stock control
• Delegation of authorities
• Invoicing

• Although I do like the Bank Reconciliation module, I wish it was a bit more advanced and less clunky. Some transactions cannot be reversed and the module seems slower than others.
• When using copy and paste on all modules, sometimes I receive an error message and the program closes.

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

It is a solid stable product with a large user community and large ISV community. Support and Training are easy to access and obtain and there is larger reseller channel to ensure the firm you work with is honest. It is scalable and there are multiple deployment and payment options.

Sage 300cloud is intuitive and user friendly after some training. It does require implementation and training but once that's done, this software is easy to use and navigate. Support for Sage 300cloud is spot on and offers assistance over the simplest to [the] most complex of tasks. Finding information or learning new tasks within Sage 300cloud is relatively easy and educational.

Incentivized

It is very intuitive for new users.

Support for Sage 300cloud is similar to Sage support. Depending on which channel you get to and which Specialist you get, the Support can be spot on and rapid. However, there can be wait times and [occasionally], new functionality isn't always well supported. Support documentation is great and [easily] accessible. Additionally, Support Consultants are great resources when it comes to learning and troubleshooting Sage 300cloud.

Incentivized

Sage 300cloud is a great cloud/web based option when stacked against Sage 300 and Sage 100 Contractor. These other two systems are on premise and require licenses to access. Sage 300cloud can be accessed from any web page and is a pay as you go model. Oracle JD Edwards EnterpriseOne and Oracle JD Edwards World are better for larger organizations that are heavy into Service and Work Order Management.

Incentivized

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Incentivized

• Hard to say - Accpac (in one form or another) is all we have ever used, thus there is no real comparison to make to show impact vs another application.
• Sage 300 ERP is the backbone of our organization - efficiently dealing with payroll and budgets in excess of 30 million dollars per year.

Incentivized

• The positive impact is that we went from having several pieces of software to control the whole company to just one, with the savings in licensing and maintenance alone.