TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SaaSquatch

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of…N/A

    Zuberance

    Score9.1 out of 10
    N/AZuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.N/A
    Pricing
    SaaSquatchZuberance
    Editions & Modules
    Enterprise
    Get a quote
    varies
    Professional
    Get a quote
    varies
    No answers on this topic
    Offerings
    Pricing Offerings
    SaaSquatchZuberance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SaaSquatchZuberance
    Considered Both Products
    Impact
    No answer on this topic
    Zuberance
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    SaaSquatchZuberance
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Influitive
    Score8 out of 10
    Influitive
    Score8 out of 10
    Enterprises
    Influitive
    Score8 out of 10
    Influitive
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SaaSquatchZuberance
    Likelihood to Recommend
    8.7
    (3 ratings)
    9.2
    (5 ratings)
    User Testimonials
    SaaSquatchZuberance
    Likelihood to Recommend
    Impact
    I believe SaaSquatch is well suited for any company that wants to provide a referral and reward program to its customer and find new ways to market with other businesses. If you can find a plan that fits with a return I think this will work wonders for your operations.
    Incentivized
    Read full review
    Zuberance
    Zuberance is a web-based system that incentivizes existing customers and increases the number of brand advocates praising your product. It helped to increase the number of customers. They have become our army of advocates, spreading the news about new products, promotions, and more. Zuberance offers companies the opportunity to add testimonials and brand messages to their digital presence. Excellent marketing strategies with good incentives to increase customer loyalty. It is incredibly reliable as advocates are identified not only through word of mouth but also through valid points like emails to customers. Feedback is an absolute breeze. Zuberance provides consultative expertise and guides us in every step. It is very creative, dedicated, and responsive and has a very comprehensive Advocate marketing system.
    Incentivized
    Read full review
    Pros
    Impact
    • Better sales plan
    • Efficient Digital support base
    • Highly recommended referral programs
    Incentivized
    Read full review
    Zuberance
    • Reporting is first class.
    • SEO suggestions are great.
    • The interface is easy to use.
    Incentivized
    Read full review
    Cons
    Impact
    • Reporting can be improved.
    • Native Integrations only with high-level tools. Can improve by adding more tools.
    • limitations in terms of customizations
    Incentivized
    Read full review
    Zuberance
    • During the testing, no missing functionality was noticed.
    • Nevertheless, consumer advocacy for business demand could have been improved in terms of option availability.
    • The rest of what is available is adequate to meet the expectations, however future demands needs would be a future challenge to modify and update the existing internal functionality.
    Incentivized
    Read full review
    Alternatives Considered
    Impact
    SaaSquatch stands unique with a few key points for us to select. It gives long-term benefits and results. We have selected this tool as it provides the major concern which our organisation had and that is being taken care of. SaaSquatch has helped in achieving the company targets on a large scale.
    Incentivized
    Read full review
    Zuberance
    Great platform to use to engage and [communicate] your advocates. Zuberance is the right partner for you if you're right to comment to customers. Zuberance does the heavy lifting, it's on you to figure out your goals and needs as you know [the] customers and work it in the best.
    Incentivized
    Read full review
    Return on Investment
    Impact
    • UI is simple and intuitive
    • Integrations with other tools like HubSpot, Marketo.
    • Costing is a bit too much w.r.t other tools in the market.
    Incentivized
    Read full review
    Zuberance
    • With Zuberance, we have been able to expand our customer base very positively, which has helped us to achieve sales because we are constantly generating and obtaining new leads.
    • In the last quarter of using Zuberance, the results have been promising, showing that our return on investment has increased threefold since the service was introduced.
    Incentivized
    Read full review
    ScreenShots

    SaaSquatch Screenshots

    Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management