Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
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Zscaler Private Access
Score 7.9 out of 10
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Zscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.
Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.
The tool is, for the most part, very intuitive. Most of our issues so far (working through them with our Resident Engineer) are the one-off applications. We are working on some exemptions to make them functional. Besides that, the team loves the tool and how it can provide better security than our previous tool.
Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.
Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.
The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.
Few things stand out. The ease of access: It very convenient - one click to open add details and done. Packet capture: Can't talk enough about this feature. Troubleshooting private access is always problematic,but this feature helped a lot. One thing that can be improved is early warning about expiring authentication
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Selected Rubrik due to API driven, modern easy to use interface and appliances in a scale out architecture with a secure file system protecting backup data
All of these tools are for different needs. Zscaler Private Access being for internal seems very simple as it really only allows filtering up to L4 whereas ZIA allows for filtering up to L7. ZDX often tries to give insight into the environment but since it only works with preconfigured items, that then means when a new problem shows up - ZDX isn't helpful troubleshooting postmortem. For the internal side of the house - Zscaler Private Access' strength is its simplicity to configure.
Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
Positive: We have now charged users internally for the service
Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.
