TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rocketlane

    Score9.8 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A

    Whimsical

    Score8.5 out of 10
    N/AWhimsical is a visual workspace application from the company of the same name in Denver, allowing users to create collaborative wireframes, mindmaps, flowcharts, and sticky notes.

    $12

    per month per editor

    Pricing
    RocketlaneWhimsical
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per editor
    Business
    $18
    per month per editor
    Enterprise
    $240
    per year per editor
    Offerings
    Pricing Offerings
    RocketlaneWhimsical
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—17% discount for annual billing on Pro and Business plans.
    More Pricing Information
    Community Pulse
    RocketlaneWhimsical
    Considered Both Products
    Rocketlane
    No answer on this topic
    Whimsical
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    RocketlaneWhimsical
    Project Management
    Comparison of Project Management features of Rocketlane and Whimsical
    Feature
    Rocketlane
    8.4
    7 Ratings
    9% above category average
    Whimsical
    -
    Ratings
    Task Management9.07 Ratings00 Ratings
    Resource Management8.06 Ratings00 Ratings
    Gantt Charts8.06 Ratings00 Ratings
    Scheduling9.04 Ratings00 Ratings
    Workflow Automation8.07 Ratings00 Ratings
    Team Collaboration10.07 Ratings00 Ratings
    Support for Agile Methodology9.05 Ratings00 Ratings
    Support for Waterfall Methodology5.06 Ratings00 Ratings
    Document Management8.07 Ratings00 Ratings
    Email integration9.06 Ratings00 Ratings
    Timesheet Tracking9.06 Ratings00 Ratings
    Best Alternatives
    RocketlaneWhimsical
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RocketlaneWhimsical
    Likelihood to Recommend
    10.0
    (7 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.7
    (3 ratings)
    User Testimonials
    RocketlaneWhimsical
    Likelihood to Recommend
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Whimsical
    It's extremely well-suited for rapid wire-framing of concepts, as product teams can quickly collaborate on any idea and create a visual blueprint of it. Whimsical could provide more intuitive feature prioritization templates. The current templates lack the necessary detail and could be further enhanced from a UI/UX standpoint.
    Incentivized
    Read full review
    Pros
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Whimsical
    • Simple to use
    • Tons of uses
    • Can be customized with themeing
    • Can organize all your boards pretty much however you want
    Incentivized
    Read full review
    Cons
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Whimsical
    • It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything
    Incentivized
    Read full review
    Likelihood to Renew
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Whimsical
    No answers on this topic
    Usability
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Whimsical
    It's fairly intuitive, I rarely have any problems using the app. The layout is pretty user-friendly and easy to adapt to. There's a lot of tooltips to help with the various features and functions, so it's very easy to get self-help for the most part. Overally, I'm pretty happy and satisfied with the usage of Whimsical for mind-mapping.
    Incentivized
    Read full review
    Support Rating
    Rocketlane
    No answers on this topic
    Whimsical
    I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is.
    Incentivized
    Read full review
    Alternatives Considered
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Whimsical
    Whimsical is so much easier and has a better interface, so I think it's more suited to our workflow if compared to other tools like Google Charts. I really love this tool and I'm looking to learn and use it even more, as it helps us optimize our time, planning, and delivering more efficiently.
    Incentivized
    Read full review
    Return on Investment
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    Whimsical
    • No hard numbers I can quote. Other than the free plan has been adequate for my needs.
    • It's my go to mind mapping tool.
    Incentivized
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents