Dashlane Password Manager vs. RoboForm

Dashlane Password Manager works really well for situations where we need to share access to client portals or government filing sites, since multiple people can log in without ever seeing the actual password and we can cut off access right away when it’s no longer needed. It is also great for onboarding and offboarding since new hires or interns can get the logins they need quickly and we don’t have to pass around spreadsheets. Another strong use case is meeting compliance expectations because it shows clients we are serious about security and password hygiene. Where it’s less useful is in environments that already use single sign-on since that already centralizes access and makes Dashlane Password Manager feel redundant. It can also be a little frustrating if you rely heavily on mobile since the autofill doesn’t always work smoothly across different apps.

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I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.

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• Reliable autofill on most websites
• Robust features in both the Admin and personal user sense
• Multiple convenient options for unlocking that don't require retyping the master pass on a regularly used and trusted device
• Extensive customization options in both the Admin panel and user settings

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• It remembers all our logons
• It has a good alphabetizing system
• You can store multiple users
• It also has a mobile app which is great

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• Search is lacking. The desktop app had better features
• I can no longer find needed features. Such as the option to only use a password on a specific subdomain. this is important because I have hundreds of subdomains for testing client software builds before releasing to their domain.
• The Mobile app and Browser Extension are not synced. I have several Secure Notes and Passwords that I cannot find anywhere in my mobile app, but can find without issues in the extension.

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• Recommend periodic purging of unused passwords.
• Offer a "compromised password" alert feature.
• Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Dashlane Password Manager is great for the price. Some feature sets of competitors are lacking, but I'm happy with what we get for the spend. We are a small enough company that I can walk people through the steps, and it isn't something that comes up enough to complain about. Password generation, storage and use are all great.

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it is simple and intuitive

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Independently Invited by TrustRadius

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We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

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Independently Invited by TrustRadius

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For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.

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Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.

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The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.

• We constantly preach security, Dashlane Password Manager has provided us a means to improve our security posture
• Employees love the ease of use and the ability to keep all password in one place
• Employees feel more secure as they are able to use Dashlane Password Manager for personal protection as well

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It helps to keep my business secure.
• Saves time filling out forms.
• Saves more time than writing out all of your passwords with pen and paper.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info