TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingCentral Meetings

    Score7.7 out of 10
    N/ARingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

    $19.99

    Per Month Per User

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    RingCentral MeetingsWebex App
    Editions & Modules
    Meetings
    $19.99
    Per Month Per User
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    RingCentral MeetingsWebex App
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    RingCentral MeetingsWebex App
    Considered Both Products
    RingCentral
    Chose RingCentral Meetings
    RingCentral Meetings seems to have better bandwidth and background noise management. The video in RingCentral Meetings always seem smoother and "cleaner" even for participants in low bandwidth endpoints. Screen sharing is easy to use and annotate as well as passing presenter …
    Incentivized
    Cisco
    Chose Webex App
    Teams integration into other MS tools and other partners of MS are a huge advantage.
    Incentivized
    Chose Webex App
    Webex is as good as any of these competitors, and because the messaging, calling and conferencing features are integrated, it is actually better than some of these, which are stand-alone for only one of the features. Also, since we are a Microsoft house and use Outlook for …
    Incentivized
    Chose Webex App
    We selected Cisco Webex Teams without seriously considering alternatives because it was part of a broader implementation of Cisco products, including networking appliances and security software. Unfortunately, we now have to look at other options because it doesn't seem that …
    Incentivized
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    92%
    Would buy again
    549 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    97%
    Delivers good value for the price
    478 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    13 Answers
    93%
    Happy with the feature set
    554 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    96%
    Lived up to sales and marketing promises
    348 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    95%
    Implementation went as expected
    408 Answers
    Features
    RingCentral MeetingsWebex App
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    7.6
    21 Ratings
    5% below category average
    Webex App
    -
    Ratings
    High quality audio8.021 Ratings00 Ratings
    High quality video8.021 Ratings00 Ratings
    Low bandwidth requirements7.320 Ratings00 Ratings
    Mobile support7.319 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    7.0
    21 Ratings
    12% below category average
    Webex App
    -
    Ratings
    Desktop sharing7.321 Ratings00 Ratings
    Whiteboards6.717 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    7.5
    21 Ratings
    10% below category average
    Webex App
    -
    Ratings
    Calendar integration8.720 Ratings00 Ratings
    Meeting initiation8.021 Ratings00 Ratings
    Integrates with social media5.711 Ratings00 Ratings
    Record meetings / events8.319 Ratings00 Ratings
    Slideshows7.013 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    7.5
    19 Ratings
    9% below category average
    Webex App
    -
    Ratings
    Live chat8.019 Ratings00 Ratings
    Audience polling7.311 Ratings00 Ratings
    Q&A7.310 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    6.5
    19 Ratings
    22% below category average
    Webex App
    -
    Ratings
    User authentication7.316 Ratings00 Ratings
    Participant roles & permissions5.517 Ratings00 Ratings
    Confidential attendee list6.713 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    6.4
    3 Ratings
    21% below category average
    Webex App
    -
    Ratings
    Video conferencing6.52 Ratings00 Ratings
    Audio conferencing6.52 Ratings00 Ratings
    Video screen sharing5.02 Ratings00 Ratings
    Instant messaging7.63 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    -
    Ratings
    Webex App
    6.9
    571 Ratings
    11% below category average
    Task Management00 Ratings7.3321 Ratings
    Gantt Charts00 Ratings7.9150 Ratings
    Scheduling00 Ratings8.0444 Ratings
    Workflow Automation00 Ratings5.2214 Ratings
    Mobile Access00 Ratings8.0536 Ratings
    Search00 Ratings6.3452 Ratings
    Visual planning tools00 Ratings5.4240 Ratings
    Communication
    Comparison of Communication features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    -
    Ratings
    Webex App
    7.6
    614 Ratings
    4% below category average
    Chat00 Ratings8.5604 Ratings
    Notifications00 Ratings8.5594 Ratings
    Discussions00 Ratings8.9547 Ratings
    Surveys00 Ratings6.3298 Ratings
    Internal knowledgebase00 Ratings6.8270 Ratings
    Integrates with GoToMeeting00 Ratings10.0151 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.0175 Ratings
    Integrates with Outlook00 Ratings10.0382 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of RingCentral Meetings and Webex App
    Feature
    RingCentral Meetings
    -
    Ratings
    Webex App
    7.4
    528 Ratings
    5% below category average
    Versioning00 Ratings8.1313 Ratings
    Video files00 Ratings7.5455 Ratings
    Audio files00 Ratings8.3456 Ratings
    Document collaboration00 Ratings8.0427 Ratings
    Access control00 Ratings8.8332 Ratings
    Advanced security features00 Ratings9.0340 Ratings
    Integrates with Google Drive00 Ratings1.1169 Ratings
    Device sync00 Ratings8.8311 Ratings
    Best Alternatives
    RingCentral MeetingsWebex App
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RingCentral MeetingsWebex App
    Likelihood to Recommend
    7.6
    (21 ratings)
    9.0
    (681 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.0
    (30 ratings)
    Usability
    7.6
    (15 ratings)
    8.9
    (392 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    7.8
    (11 ratings)
    8.2
    (395 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (9 ratings)
    User Testimonials
    RingCentral MeetingsWebex App
    Likelihood to Recommend
    RingCentral
    I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
    Incentivized
    Read full review
    Cisco
    It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
    Incentivized
    Read full review
    Pros
    RingCentral
    • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
    • Being able to mute and turn off cameras when necessary is a nice feature too.
    • Switching from the computer to the cell phone when on the go is a nice benefit.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    RingCentral
    • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
    • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
    • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    RingCentral
    We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
    Incentivized
    Read full review
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    RingCentral
    The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
    Read full review
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    RingCentral
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    RingCentral
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    RingCentral
    RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
    Read full review
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    RingCentral
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    RingCentral
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    RingCentral
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    RingCentral
    As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
    Incentivized
    Read full review
    Cisco
    Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
    Incentivized
    Read full review
    Scalability
    RingCentral
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    RingCentral
    • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
    • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots