RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
$0
per month
Ticket Tailor
Score 8.8 out of 10
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London-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.
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Pricing
RingCentral Events
Ticket Tailor
Editions & Modules
Events Free Trial
$0
per month
Events Pro
$119
per month per seat
Events Pro+
$239
per month per seat
Events Enterprise
$359
per year per seat
No answers on this topic
Offerings
Pricing Offerings
RingCentral Events
Ticket Tailor
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Each event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan.
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.
Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.
