Ring.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ring.io
Score 9.0 out of 10
N/A
Ring.io in Herndon Virginia offers their Salesdialer for Salesforce or Zoho CRMs, featuring automatic activity logging to its associated CRM, local dialing, click-to-call from the CRM, and custom call dispositions.N/A
Pricing
Ring.io
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Ring.io
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ring.io
Features
Ring.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Ring.io
9.0
Ratings
22% above category average
Contact preview8.90 Ratings
Dialer-CRM integration9.00 Ratings
Call notes & tags9.00 Ratings
Automatic call logging9.00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Ring.io
9.0
Ratings
16% above category average
Outbound dialing9.00 Ratings
Inbound routing9.00 Ratings
Custom caller ID9.00 Ratings
Click-to-call9.00 Ratings
Recorded voicemail drop9.00 Ratings
Dialer contact import9.00 Ratings
Campaign & list management9.00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Ring.io
7.7
Ratings
2% above category average
Follow-up calls10.00 Ratings
Dialer reporting & analytics5.10 Ratings
Dialer compliance8.10 Ratings
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Ring.io
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User Ratings
Ring.io
Likelihood to Recommend
9.0
(0 ratings)
User Testimonials
Ring.io
Likelihood to Recommend
Ring.io is great for a low-budget, moderate call volume workload. The ease of Salesforce integration and web-based calling makes this a more affordable option than some other robust solutions. The voicemail-drop feature saves tremendous time for callers who frequently reach voicemails more than humans. The ability to assign a caller ID makes the calling number trusted and increases caller response.
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Pros
  • Flexibility of Application
  • Integration into Zoho
  • Call quality
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Cons
  • Sometimes calls will randomly get dropped
  • It seems as if the same number is used for each area, so if we could have different numbers for each call that would be ideal
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Alternatives Considered
I don't have experience with similar products.
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Return on Investment
  • Ring.io has saved us a ton of time, from a data logging perspective.
  • Ring.io also makes it easy to forward voicemails to members of the team they were intended for.
  • (Neg) When the Ring.io system is down, it is down for everyone. It's only happened once or twice but we were unable to use the phones for the day.
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ScreenShots