TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Revinate

    Score7 out of 10
    N/ARevinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A

    TrustYou

    Score10 out of 10
    N/ATrustYou is a reputation management tool for hotels, other destinations, and travel websites. It allows users to collect ratings and reviews from guests, display easy to read review summaries on their websites, and send personalized communications to guests via text (SMS), Facebook Messenger, and email.N/A
    Pricing
    RevinateTrustYou
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RevinateTrustYou
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    RevinateTrustYou
    Likelihood to Recommend
    7.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    RevinateTrustYou
    Likelihood to Recommend
    Revinate
    No answers on this topic
    TrustYou
    No answers on this topic
    Pros
    Revinate
    • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
    • Ease of use if you have experience with other email platforms.
    • Analytics reporting.
    Incentivized
    Read full review
    TrustYou
    No answers on this topic
    Cons
    Revinate
    • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
    • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
    • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
    Incentivized
    Read full review
    TrustYou
    No answers on this topic
    Alternatives Considered
    Revinate
    No answers on this topic
    TrustYou
    No answers on this topic
    Return on Investment
    Revinate
    • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
    Incentivized
    Read full review
    TrustYou
    No answers on this topic
    ScreenShots