TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reviews.io

    Score6.3 out of 10
    N/AReviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…

    $89

    per month

    Reevoo

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Revoo capabilities include: review engines, customer Q&A and custom user-generated content collection. The vendor says that: Millions of shoppers use Reevoo to make better buying decisions in their everyday lives. Hundreds of brands all over the world use the solution to get a better idea of what makes their customers tick. The company claims a transparent and independent approach, and aims to enable honest communication between brand and shopper.N/A
    Pricing
    Reviews.ioReevoo
    Editions & Modules
    GROWTH
    $89
    per month
    PROFESSIONAL
    $159
    per month
    ENTERPRISE
    From $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Reviews.ioReevoo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    Reviews.ioReevoo
    Small Businesses
    SmileBack
    Score10 out of 10
    SmileBack
    Score10 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Bazaarvoice
    Score8.4 out of 10
    Bazaarvoice
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Reviews.ioReevoo
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Reviews.ioReevoo
    Likelihood to Recommend
    Reviews.io
    Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
    Incentivized
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    Reevoo
    Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.
    Incentivized
    Read full review
    Pros
    Reviews.io
    • Widget library with customizable, mobile-friendly widgets.
    • Custom widgets can be built for you.
    • WYSIWYG and HTML email templates.
    • Instagram and UGC gallery included.
    • Sync your product catalog via Merchant Center.
    Incentivized
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    Reevoo
    • The process of getting reviews is effective in terms of click rates and submitted reviews.
    • The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness.
    • Easy installation by copying a short script into the tag manager.
    • Advanced mobile platform.
    Incentivized
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    Cons
    Reviews.io
    • Setting up isn't hard, but the documentation conflicts with itself sometimes.
    • They reference a BigCommerce app that isn't available (yet).
    Incentivized
    Read full review
    Reevoo
    • The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
    • The tool is certainly aimed at established brands and top companies.
    Incentivized
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    Support Rating
    Reviews.io
    We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
    Incentivized
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    Reevoo
    No answers on this topic
    Alternatives Considered
    Reviews.io
    Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
    Incentivized
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    Reevoo
    We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.
    Incentivized
    Read full review
    Return on Investment
    Reviews.io
    • Increased customer trust through verified company and product reviews.
    Incentivized
    Read full review
    Reevoo
    • The boost in ROI for already great products is substantial with the viral effect of positive reviews.
    • We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides.
    Incentivized
    Read full review
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