ResellerRatings vs. TrueReview

ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).

Incentivized

• Ease of use when it comes to managing the platform
• ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
• Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.

Incentivized

• Wish it was cheaper.
• Ability to connect to other review platforms.

Incentivized

Their support team is always available whenever we need help. They've offered to pull reports for us, even though we could easily pull them from the system ourselves.

Incentivized

When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.

Incentivized

• Notifications of customer issues saved us thousands in potential order cancellations.
• ResellerRatings offers and easy way for customers to contact us, apart from directly on our website.
• Since RR posts both positive and negative feedback, consumers can get a real feel for how your company communicates with its customers.

Incentivized