ResellerRatings vs. Reevoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Reevoo
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Revoo capabilities include: review engines, customer Q&A and custom user-generated content collection. The vendor says that: Millions of shoppers use Reevoo to make better buying decisions in their everyday lives. Hundreds of brands all over the world use the solution to get a better idea of what makes their customers tick. The company claims a transparent and independent approach, and aims to enable honest communication between brand and shopper.N/A
Pricing
ResellerRatingsReevoo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ResellerRatingsReevoo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
ResellerRatingsReevoo
User Ratings
ResellerRatingsReevoo
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
ResellerRatingsReevoo
Likelihood to Recommend
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
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Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.
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Pros
  • Ease of use when it comes to managing the platform
  • ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
  • Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.
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  • The process of getting reviews is effective in terms of click rates and submitted reviews.
  • The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness.
  • Easy installation by copying a short script into the tag manager.
  • Advanced mobile platform.
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Cons
  • Wish it was cheaper.
  • Ability to connect to other review platforms.
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  • The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
  • The tool is certainly aimed at established brands and top companies.
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Support Rating
Their support team is always available whenever we need help. They've offered to pull reports for us, even though we could easily pull them from the system ourselves.
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Alternatives Considered
When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.
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We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.
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Return on Investment
  • Notifications of customer issues saved us thousands in potential order cancellations.
  • ResellerRatings offers and easy way for customers to contact us, apart from directly on our website.
  • Since RR posts both positive and negative feedback, consumers can get a real feel for how your company communicates with its customers.
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  • The boost in ROI for already great products is substantial with the viral effect of positive reviews.
  • We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides.
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