RepTrak vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RepTrak
Score 8.0 out of 10
N/A
The RepTrak Company headquartered in Boston is a reputation data and insights company. They provide a global platform for data-driven insights on Reputation, Brand, and ESG. Their proprietary RepTrak® model aims to be the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.N/A
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
RepTrakReputation.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RepTrakReputation.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
RepTrakReputation.com
Small Businesses
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Medium-sized Companies
Cision Communications Cloud
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Enterprises
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User Ratings
RepTrakReputation.com
Likelihood to Recommend
-
(0 ratings)
8.9
(0 ratings)
User Testimonials
RepTrakReputation.com
Likelihood to Recommend
No answers on this topic
Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer.
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Pros
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  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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Cons
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  • Price is a little high
  • Tools that tell you the best time to schedule your posts
  • Easier to read word tornado
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Alternatives Considered
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We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
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Return on Investment
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  • only positive impact showing we respond to our customers reviews
  • responding to negative reviews helps us greatly
  • good return on investment
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ScreenShots