RavenTools vs. ReportGarden

I would say RavenTools is most appropriate if you find you are spending a lot of time logging into different services and generating different reports from each. It's been a big time saver for us because we can compile all that data into one report and even generate a cover page and table of contents. This suite has also been beneficial for our sales team in that they we can provide detailed reports on the problems with their website before we even close the deal with them.

Incentivized

ReportGarden has been fantastic for us, as a smaller agency, when we need an affordable tool for multiple, smaller clients who are on many different platforms and need to report on all of our metrics, across all tactics, for a holistic picture. ReportGarden has also been easy-to-use for our newer employees, with its simplified platform layout and tools.

Incentivized

• Centralize data points and resources to a single area and platform for easy access and review
• Visually present data to customers without being overwhelming or cumbersome in data overload
• Automate basic reporting and data consolidation to free up time for focusing on more strategic activities or executing desired plans and activities.

Incentivized

• Reporting for Google Analytics, Adwords, Facebook Ads, and other ad channels.
• Provides you with a dashboard for clients to login to their own accounts.
• Automated reporting set to schedules with manageable report templates.

Incentivized

• The analytics in the tool and the Google Analytics dashboard have been known to be out of sync, but this doesn't happen very often.
• The reports occasionally have glitches, such as overlap of different modules.
• The keyword tracking tool does not provide easy tracking of rankings over time.

Incentivized

• ReportGarden is sometimes too simplistic, and doesn't allow you to get down into the details as much as you might need to for more sophisticated clients.
• Sometimes we've had issues with getting all of our separate platforms/campaigns to work together in reporting.
• It would be great if there were different levels to ReportGarden that would allow for more sophisticated agencies to buy into higher-level, more detailed reporting tools.

Incentivized

A year ago or so, Raven abandoned many of their organic rank reporting tools in an attempt to favor some Adwords intelligence. The market rebelled, as did I; in our desperation to find an alternative to Raven, none could be found and a great majority of users didn't want/need Adwords data. Months later, Raven reverted. I'd renew with Raven not just because nothing else cuts it, but because they are both trying to innovate, and listening to customers.

Certain areas, Social Media scheduling, could stand to undergo a complete overhaul. However, most of the RavenTools interface is easy to use. You will not have any issues getting up and running and should there be an issue, the customer service is really good. They also continue to preform updates that make the usability even better

RavenTools has some of the best Customer Support I have ever received. They are quick to respond and will keep you posted on the progress of your issue. You truly feel as if you are getting customized service. No human is perfect and I have had one situation in which I had to reach out multiple times, but overall I fully trust and approve of their process

As a user of Hootsuite Free for reporting and social media management, RavenTools is more robust and fully functional. RavenTools provides a simpler dashboard and interface. You have more control over reporting, analytics views, and it is more intuitive. The only advantages I would say Hootsuite has is the ability to add apps that connect directly with other software and social media post management. Long story short, there is a reason I choose to put funds behind RavenTools vs. Hootsuite.

Kissmetrics offers a great product, but it can also be painfully expensive. We love the product they're able to provide, but when it came to overhead costs, it didn't make sense for us. ReportGarden is far less expensive and seems to deliver more value, so the decision to go with them was pretty easy. We've upgraded tiers to accommodate more clients a few times and still pay less than Kissmetrics' bottom tier.

Incentivized

• RavenTools has absolutely improved the reporting we provide our clients. We used to be mashing together dissimilar Excel reports. Comparisons between time periods was difficult to present and graphs had to be created manually with lots of time spent formatting them correctly.
• RavenTools has improved the efficiency with which we put together our reports. This frees us up to do more high-level thinking about recommendations and up-sell opportunities which ultimately leads to more revenue.

• Saved hours because we used to do manual reporting.

Incentivized