RemotePC vs. RemoteView

Being able to use my office computer from any other computer with the RemotePC software seamlessly. Having the ability to control and access software and hardware just like working from my office computer. On the other side, the printing capabilities can be improved to allow for better remote printing. Otherwise the system works very well

Incentivized

RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.

Incentivized

• Easy setup, Within minutes of Installation I was up and running
• Security - OTP 2-Factor authentication, passed security testing.
• Performance - Though I have not fully pushed the boundary it performs as if I was sitting at my desk at home from an Android tablet in the parking lot of work.
• Value - We all have taken a gamble when buying a product. This is one of the purchases that I am actually happy with. It is a great value for what you get.

• Smoother control/access
• Ability to control smartphones, tablets, laptops, desktops
• Works with multiple browser options (Chrome, Firefox, Edge, Safari)

Incentivized

• long waiting time to initiate connection compare to competitors
• total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
• Key combination transfer doesn't work or behaves strange

• Latency is much better than previous versions of RemoteView, but could always use some improvements

Incentivized

I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.

Incentivized

At this point I have no issue with RemotePC's overall usability. It continues to meet my needs for what is required for me to run my business. I would like to see continued improvements with RemotePC's allowing me to continue to work remotely. Waking or starting the computer would be a plus.

Incentivized

Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price

TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.

Incentivized

• Zero friction remote access on demand
• Very competitive priced
• Saving 2 hours travel time per session
• Saving 30 min reporting per session

Incentivized

• Allows us to support our customers/users who are not physically on-site
• Increases our ability to support customers, regardless of where they are
• Customer satisfaction is greatly improved due to quality of support delivered

Incentivized