Regpack is an event registration solution built around implementing workflow automation to automate the registration process.
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TryBooking
Score 9.0 out of 10
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TryBooking, from Vanco in Twin Cities, is an event ticketing platform for the community, boasting the lowest fees in the industry and powering 15,000+ events every week.
It worked for what we needed but it clearly was not meant to work for youth sports registration. It needed several updates to make it work. I would not recommend it for a youth sports program, again. However, it could be super useful in a professional setting.
I use TryBooking for all three gala fundraising events. They are well suited to each of these events. My largest gala dinner is 1,600 women at Crown Palladium, which usually sells out in ten minutes. The TryBooking system can handle this onslaught and has streamlined the whole process of ticket purchasing and receipting. Confirmation emails, the creation of guest lists and the collection of data has also been made so much easier with the use of their system.
Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Any and every time we have had an issue, we have had a solution found for us. Working across different time zones, cultures, and languages - RegPack has always been there for us. We have been invited to provide input and opinions on new functionalities (particularly around reporting), and have always found them to be quick and efficient with their responses. Super impressive.
Apart from the fact that RegOnline was discontinued, we have found that RegPack has met all of our needs and certainly exceeded our expectations in customer service. We were particularly pleased with the function that allows us to pre-set payment plans, and then basically forget. This means less human intervention, fewer errors, and happy clients.
