Regpack is an event registration solution built around implementing workflow automation to automate the registration process.
N/A
SignUpGenius
Score 7.0 out of 10
N/A
SignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.
It worked for what we needed but it clearly was not meant to work for youth sports registration. It needed several updates to make it work. I would not recommend it for a youth sports program, again. However, it could be super useful in a professional setting.
SignUpGenius is a great option for teachers and instructors looking to find a digital way to have their students sign up for anything that involves "slots," whether those slots are temporal/time-based (e.g., presentation days/times that are pre-scheduled), or whether they are more abstract (e.g., a limited range of subjects or topics that students need to pick from). Its free version is ad-supported, does not require registration, and operates primarily using links within emails for authentication, so while it isn't necessarily "secure," it is perfect for situations where the honor system is enough.
Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
Post-sign up communications - allows for pre-event communication to specific rsvp types or to all respondents
Post-event reporting - allows for export of signup information
Easy to use - for our community, both management and volunteers use SignUpGenius to facilitate participation and planning for a wide variety of events and activities
I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Any and every time we have had an issue, we have had a solution found for us. Working across different time zones, cultures, and languages - RegPack has always been there for us. We have been invited to provide input and opinions on new functionalities (particularly around reporting), and have always found them to be quick and efficient with their responses. Super impressive.
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Apart from the fact that RegOnline was discontinued, we have found that RegPack has met all of our needs and certainly exceeded our expectations in customer service. We were particularly pleased with the function that allows us to pre-set payment plans, and then basically forget. This means less human intervention, fewer errors, and happy clients.
We briefly used another sign-up website called "Bring the Cups."Needless to say, this website did not nearly offer the same amount of robust features as SignUpGenius did. Bring the Cups was streamlined and simple, but it bordered on simplistic. In all honesty, Bring the Cups did not nearly meet our needs the way SignUpGenius did. Consequently, I returned to using SignUpGenius as quickly as possible.
Students and even other staff love it! It improved the turn-around time from when I respond to student requests for academic coaching to setting up the intake meeting about 50%. Also, in the case that I respond quickly but the student is delayed several days, the link I sent is still live and always has relevant dates and times (whereas in the past, I would send a few days' worth of options and by the time a procrastinator looked at them, they were passed).
It's an easy, mobile-friendly option that helps students to see that we're with it, not trapped in the stone age. That factors into their overall perception of our department, our services and our organization.
