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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Redmine

    Score6.1 out of 10
    N/ARedmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.

    $0

    per month

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    RedmineSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    RedmineSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    RedmineSmartsheet
    Considered Both Products
    Open Source
    No answer on this topic
    Smartsheet
    Chose Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    RedmineSmartsheet
    Project Management
    Comparison of Project Management features of Redmine and Smartsheet
    Feature
    Redmine
    7.7
    12 Ratings
    1% above category average
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Task Management9.012 Ratings10.0122 Ratings
    Resource Management7.011 Ratings9.0104 Ratings
    Gantt Charts8.011 Ratings9.0105 Ratings
    Scheduling8.010 Ratings10.0107 Ratings
    Workflow Automation5.88 Ratings8.196 Ratings
    Team Collaboration8.011 Ratings10.0118 Ratings
    Support for Agile Methodology6.910 Ratings7.078 Ratings
    Support for Waterfall Methodology8.010 Ratings8.976 Ratings
    Document Management8.010 Ratings8.997 Ratings
    Email integration9.19 Ratings9.996 Ratings
    Mobile Access5.59 Ratings8.092 Ratings
    Timesheet Tracking7.510 Ratings10.059 Ratings
    Change request and Case Management8.011 Ratings9.065 Ratings
    Budget and Expense Management8.510 Ratings9.071 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Redmine and Smartsheet
    Feature
    Redmine
    7.5
    7 Ratings
    1% below category average
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Quotes/estimates7.33 Ratings8.841 Ratings
    Invoicing7.82 Ratings9.834 Ratings
    Project & financial reporting7.05 Ratings8.957 Ratings
    Integration with accounting software7.92 Ratings8.931 Ratings
    Best Alternatives
    RedmineSmartsheet
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RedmineSmartsheet
    Likelihood to Recommend
    9.0
    (12 ratings)
    10.0
    (143 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (23 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (13 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.5
    (3 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    RedmineSmartsheet
    Likelihood to Recommend
    Open Source
    Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Open Source
    • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
    • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
    • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Open Source
    • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
    • It's not particularly designed to support agile-based project management methodologies such as Scrum.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Open Source
    Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Open Source
    Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Implementation Rating
    Open Source
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Open Source
    Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
    • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
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