Redmine vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Redmine
Score 6.1 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
RedmineSmartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
RedmineSmartsheet
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
RedmineSmartsheet
Features
RedmineSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Redmine
7.7
Ratings
1% above category average
Smartsheet
9.0
Ratings
16% above category average
Task Management9.00 Ratings10.00 Ratings
Resource Management7.00 Ratings9.00 Ratings
Gantt Charts8.00 Ratings9.00 Ratings
Scheduling8.00 Ratings10.00 Ratings
Workflow Automation5.80 Ratings8.10 Ratings
Team Collaboration8.00 Ratings10.00 Ratings
Support for Agile Methodology6.90 Ratings7.00 Ratings
Support for Waterfall Methodology8.00 Ratings8.90 Ratings
Document Management8.00 Ratings8.90 Ratings
Email integration9.10 Ratings9.90 Ratings
Mobile Access5.50 Ratings8.00 Ratings
Timesheet Tracking7.50 Ratings10.00 Ratings
Change request and Case Management8.00 Ratings9.00 Ratings
Budget and Expense Management8.50 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Redmine
7.5
Ratings
1% below category average
Smartsheet
9.1
Ratings
19% above category average
Quotes/estimates7.30 Ratings8.80 Ratings
Invoicing7.80 Ratings9.80 Ratings
Project & financial reporting7.00 Ratings8.90 Ratings
Integration with accounting software7.90 Ratings8.90 Ratings
Best Alternatives
RedmineSmartsheet
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RedmineSmartsheet
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
6.5
(0 ratings)
8.1
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
RedmineSmartsheet
Likelihood to Recommend
It is a tool that does not is only for this use but with its great power of integration with other tools, we realized that in one solution we could cover many solutions. For instance, it is very well suited for git integration. Besides that, the quality team can assign tasks to the corresponding department. Maybe it is not very appropriate for very large and complex projects, where deeper monitoring of human resources, task deliverables, and deadlines is necessary.
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The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
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Pros
  • Easy to upgrade and or change to your own particular use-cases.
  • Straightforward set-up and easy to create custom fields and workflows.
  • Communication between multiple teams.
  • Track multiple sprints through their chart views.
  • Keep a historical record of changes done to instances.
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  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Cons
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
No answers on this topic
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
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Usability
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy!
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Implementation Rating
No answers on this topic
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
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Alternatives Considered
Redmine is much for granular than Trello. The detail and record tracking in Redmine can't really be compared to that in Trello. While they can both track things and there is a record of changes... Redmine is more detailed and more geared toward long term projects where Trello is great for short terms notes and tasks.
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Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
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Return on Investment
  • The "free" bit definitely has a nice impact on ROI. Granted, there are other factors, but not shelling out a ton of cash at the outset is definitely a plus.
  • Once everyone gets into the flow of things, Redmine quickly becomes a huge factor in ensuring proper communication and quality in projects. Having everything centrally located reduces the time and effort needed to gather necessary information to proceed forward.
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  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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ScreenShots