Redmine vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Redmine
Score 6.2 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.N/A
Rocketlane
Score 9.7 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
RedmineRocketlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RedmineRocketlane
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RedmineRocketlane
Features
RedmineRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Redmine
7.7
Ratings
1% above category average
Rocketlane
8.4
Ratings
9% above category average
Task Management9.00 Ratings9.00 Ratings
Resource Management7.00 Ratings8.00 Ratings
Gantt Charts8.00 Ratings8.00 Ratings
Scheduling8.00 Ratings9.00 Ratings
Workflow Automation5.80 Ratings8.00 Ratings
Team Collaboration8.00 Ratings10.00 Ratings
Support for Agile Methodology6.90 Ratings9.00 Ratings
Support for Waterfall Methodology8.00 Ratings5.00 Ratings
Document Management8.00 Ratings8.00 Ratings
Email integration9.10 Ratings9.00 Ratings
Mobile Access5.50 Ratings00 Ratings
Timesheet Tracking7.50 Ratings9.00 Ratings
Change request and Case Management8.00 Ratings00 Ratings
Budget and Expense Management8.50 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Redmine
7.5
Ratings
1% below category average
Rocketlane
-
Ratings
Quotes/estimates7.30 Ratings00 Ratings
Invoicing7.80 Ratings00 Ratings
Project & financial reporting7.00 Ratings00 Ratings
Integration with accounting software7.90 Ratings00 Ratings
Best Alternatives
RedmineRocketlane
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RedmineRocketlane
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
6.5
(0 ratings)
-
(0 ratings)
User Testimonials
RedmineRocketlane
Likelihood to Recommend
It is a tool that does not is only for this use but with its great power of integration with other tools, we realized that in one solution we could cover many solutions. For instance, it is very well suited for git integration. Besides that, the quality team can assign tasks to the corresponding department. Maybe it is not very appropriate for very large and complex projects, where deeper monitoring of human resources, task deliverables, and deadlines is necessary.
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There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
  • Easy to upgrade and or change to your own particular use-cases.
  • Straightforward set-up and easy to create custom fields and workflows.
  • Communication between multiple teams.
  • Track multiple sprints through their chart views.
  • Keep a historical record of changes done to instances.
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  • The project timelines and tasks feature is nice.
  • Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
  • Timesheets can be easily tracked through which resource utilization can be planned.
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Cons
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
No answers on this topic
It really helps to support us in supporting our customers.
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Usability
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Support Rating
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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No answers on this topic
Alternatives Considered
Redmine is much for granular than Trello. The detail and record tracking in Redmine can't really be compared to that in Trello. While they can both track things and there is a record of changes... Redmine is more detailed and more geared toward long term projects where Trello is great for short terms notes and tasks.
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Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet
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Return on Investment
  • The "free" bit definitely has a nice impact on ROI. Granted, there are other factors, but not shelling out a ton of cash at the outset is definitely a plus.
  • Once everyone gets into the flow of things, Redmine quickly becomes a huge factor in ensuring proper communication and quality in projects. Having everything centrally located reduces the time and effort needed to gather necessary information to proceed forward.
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  • As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.
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ScreenShots

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents