RedHelper vs. RemoteCall PC/Mobile/Visual

RemoteCall PC/Mobile/Visual

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RedHelper	Score 6.0 out of 10	N/A	RedHelper is a live chat solution. Some key features include: Cobrowser, and Detailed Visitor Portrait.	$30 Per User per Month
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation

Pricing

RedHelper

RemoteCall PC/Mobile/Visual

Editions & Modules

Business: $30
Per User per Month
PRO: $57
Per User per Month
Personal: Free
Per User per Month

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

Offerings

Pricing Offerings
RedHelper	RemoteCall PC/Mobile/Visual
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

—

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

More Pricing Information

Community Pulse
	RedHelper	RemoteCall PC/Mobile/Visual

Best Alternatives
	RedHelper	RemoteCall PC/Mobile/Visual
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Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Action1 Score 9.5 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Remote Desktop Manager Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	RedHelper	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	RedHelper	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	RedHelper No answers on this topic	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review
Pros	RedHelper No answers on this topic	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review
Cons	RedHelper No answers on this topic	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review
Alternatives Considered	RedHelper No answers on this topic	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review
Return on Investment	RedHelper No answers on this topic	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review
ScreenShots	RedHelper Screenshots	RemoteCall PC/Mobile/Visual Screenshots