REDCap (Research Electronic Data Capture) vs. SurveyMonkey Apply

Our main use has been for research studies. It allows HIPPA compliant data collection with a vast amount of customization options, branching logic to keep collection clean, and validation to ensure data collected can easily be analyzed. We can send surveys to participants in between visits and use forms for in person visits where a staff member is collecting the information

Incentivized

I think SurveyMonkey is well suited in company meetings to see how well customers like a certain product or in staff meetings to see how well a new teaching method is doing in comparison to an old one. I honestly think that SurveyMonkey can be used in just about anywhere that customer or employee feedback is valued.

Incentivized

• I appreciate the ability to add/change items within a field that may be beneficial or detrimental to the patient.
• I like the option to sort by year in the main information hub, as well as put specific dates of consultations & meetings within a patient profile.
• Very easy learn and use!

Incentivized

• SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
• The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
• The application system also has a lot of flexibility, making it easy to customize your applications as needed.

Incentivized

• REDCap is generally the best app for public health and clinical trials for both the academia and for-profit organization. However it is poorly marketed much effort is placed on the academia side though organizations like the pharmaceuticals, hospitals, insurance etc., would be willing especially when they get hear about it.
• REDCap needs to work on the user interface. It's kinda boring especially when designing surveys and when navigating for surveys
• The FAQ must be shortened , sometimes the videos associated with FAQ seem long.

• An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
• There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.

Incentivized

It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen

They respond almost immediately to queries

REDCap surveys is designed according to HIPAA rules, FISMA, 21 CFR part 11, ICH-Good Clinical Practices (GCP) and GDPR, thereby making it more reliable for this market niche.

SurveyMonkey Apply (formerly Fluid Review) is extremely user friendly, it speeds up the survey/forms creativity and design. Very reliable and trusted - it is the most popular and used by small organizations to large and well established businesses. You can easily opt for month to month options and that is why I choose SurveyMonkey (formerly FluidReview)

Incentivized

• It facilities the research
• It ensures HIPPA compliance

Incentivized

• Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
• Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.

Incentivized