Amazon Elastic Kubernetes Service (EKS) vs. Red Hat OpenShift on IBM Cloud

It is well suited when you want to have a Kubernetes cluster in AWS Cloud and want to avoid all the management overhead of maintaining your own cluster in terms of the control plane. EKS seems to be lacking in features when compared with AKS and GKE. Backups, service mesh, and monitoring have a lot of room for improvements.

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RedHat OpenShift is not only suited for IBM Cloud but can run in ANY cloud. We installed in Azure Cloud, for example. It can also run on Linux servers or a Power 9 machine. It is built for multi-cloud or on-prem environments. IBM support provides such excellent guidance in the installation and configuration that no other product on the market can beat it.

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• Upgrade the kubernetes clusters to the latest version with a single click
• Auto scaling policies to automatically scale the nodes
• Detailed logs and events on the cluster within the EKS clusters portal, cloudwatch logs and metrics

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• Multiclick provisioning of resources makes it super easy to manage pods and deployments. We don't have to maintain code for the same
• In built security features and customizability ensures that organization wide standards are integrated well into the containers
• Automated backups, scale ups and fail recovery makes sure of minimal down time

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• AWSIAM integration with Kubernetes RBAC could be better.
• Enabling some add-ons like service mesh, and monitoring will be nice instead of having to install them yourself after the creation of the cluster.
• EKS bootstrap time could be faster ...

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• I wish it had better compatibility with docker file syntax. We had issues when it couldn't build standard docker files
• Wish it had better documentation
• Wish they offered fully supported client libraries for the Openshift API rather than dumping it on a 3rd party

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Cluster maintanence is reduced, easier to deploy resources, great observability insights

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I think response time for IBM Cloud support should be improved.

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It feels like AWS is behind the EKS race, the only advantage I'm able to see right now is the support of IPv6, however, trying to promote AWS alternatives that are different from the market and more like a vendor locking solutions like ECS/Fargate have kept AWS behind and focusing on the wrong things. EKS needs to really improve its integration with the Kubernetes ecosystem and have an enterprise solution for monitoring, backups, and service mesh.

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We evaluated a number of potential solutions and ultimately chose Red Hat OpenShift because it was compatible with our existing technology. Time and costs savings have been realized throughout the company since we implemented Red Hat OpenShift, and the IT department has been freed up to focus on activities that are more valuable.

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• Good performance of platform without hiccups
• Less number of people required to manage cluster
• Easier to deploy new microservices

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• Our customer satisfaction and NPS score has had positive outcomes based on new architecture
• We are focused on business outcomes vs running the service and maintenance
• OpenShift on IBM Cloud has had a direct, positive impact on TCO, ROI, and payback period
• Our staff is more focused on higher-level business activities, i.e. acquiring & customer retention

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